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  • Report:  #212163

Complaint Review: Wirefly/InPhonic/cellphonerebates.com

Wirefly/InPhonic/cellphonerebates.com Made all the deadlines--never received my rebate--can't get anyone on the phone!! Phoenix Arizona

  • Reported By:
    Denver Colorado
  • Submitted:
    Fri, September 22, 2006
  • Updated:
    Fri, September 22, 2006
  • Wirefly/InPhonic/cellphonerebates.com
    Department - 63784 Customer Appreciation Rebate, PO Box 52900
    Phoenix, Arizona
    U.S.A.
  • Phone:
    866-800-4303
  • Category:

So I bought this phone in FEBRUARY from Wirefly.com. If I followed the directions on the "$170 Customer Appreciation Rebate"offer, I should have received a check. Kind of a no-brainer. HOWEVER, apparently I sent my submission in TOO early even though it included my 2nd wireless bill as directed. SO, I re-sent my submission--still within the confines of the directions.

After the 2nd submission, I waited 30days and called the number 866-800-4303. Funny how they don't really answer the phone--just a recording saying that they were experiencing a problem with submissions and that there was a delay ---all submissions were being reprocessed!!

When I looked online at cellphonerebates.com, I couldn't find my submission. I became even more enraged when I called last month only to find that they have not changed their recording since JULY. I called a couple of days ago and the recording said they were experiencing an unusually high call volume---AND THEN HUNG UP ON ME!!!

What the hell is wrong with this picture. Why does WIREFLY allow these jerks to run these scams through them? I bought my phone from them and got stabbed in the back. I tell everyone I can to NEVER buy from this company. I wish I could say I dont still look in the mail for my check--but I could really use that money.

Hillary
Denver, Colorado
U.S.A.

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