Wireless Advocates Activation Rebate Offer Rip-Off on Cellular Phne rebates Lynnwood Washington
I signed up at a Verizon kiosk at Costco for three phones, I had a rebate offer in-hand for $105.00, this was on 4/18/08. We mailed in the paper work and it was returned saying it was incomplete, we resubmitted with everything they asked for, now they call me and leave a message that the paper work is still incomplete, when I called back, the lady was "not available". Guess what, the 30 day time limit has now expired. I will contact the state attorney generals office and attemp also to file a claim thru small claims court. Be advised --do not buy a phone thru Costco, they can't/won't help you!
John w.
Puyallup, Washington
U.S.A.
2 Updates & Rebuttals
Business owner
Puyallup,Washington,
USA
Get Better Service than Wireless Advocates
#3Consumer Comment
Tue, February 21, 2012
Costco never helps with Wireless Advocates - They Stay Away From Wireless Advocates..
Wireless Advocates is a crap shoot. If they don't want you to have the rebate - they will lose the paperwork. Not ethical but hard to prove and they do it often. There is little to do about it and the Service won't improve as long as Costco tolerates it.
Hope you find a better service and are able to enjoy it. Oh! and no - don't buy a phone or service in Costco. Everyone knows that now because they read this. THESE ARE THE INSTRUCTIONS !!!!
Wirelessadvocates009
Portland,Oregon,
U.S.A.
Follow the instructions when submitting your Mail In Rebates.
#3UPDATE Employee
Sat, August 09, 2008
I have apart of the Wireless Advocates team for several months now. I have yet to have a customer rebate issue. The rebates are categorized and printed according to service agreements and items. This system is linear, the sales rep or customer service simply types your mailing address into the system and clicks to highlight the correct items, service, etc. Once completed the mail in rebate slip prints out. This printout typically is one full page of information describing the details of the transaction. Listed on the bottom of this sheet is the INSTRUCTIONS to submit the MIR. You must complete the instructions and mail to the address. It includes a copy of your receipt, and copy of your service agreement. Without those two items the auditor at headquarters cannot process your request for security reasons. FOLLOW THE INSTRUCTIONS.