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  • Report:  #1311407

Complaint Review: wireless advocates

wireless advocates never received rebate!! rohnert park California

  • Reported By:
    misslaylay707 — Alabama USA
  • Submitted:
    Tue, June 14, 2016
  • Updated:
    Tue, June 14, 2016

I purchase an Iphone 6 inside of Costco with Wireless Advocates.

They told me that I am entitled for a rebate and gave me a rebate form. I filled it out and sent it to the stuart lee rebates.

It said it will take 12-14 weeks to get my rebate. Well its been 5 months. So I followed up with Stuart Lee rebates and here is the response the sent me:

thank you for you inqury. According to our records, your rebate shows being denied by Wireless Advocates. Unfortunately, Stuart Lee can only process rebates based on the inforamtion we receive from Wireless Advocates, please contact the Wireless Advocates Customer service team for further assistance with your request and inqury.

 

Why would they denie my rebate when they are the ones who said I qualify for a rebate and gave me the form???

Please someone help

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