Complaint Review: Wise

I was looking for a way to wire money from my US bank acount to Mexico where I have been living . As I have retired and have a Mexican wife. I went through all the steps with wise showing my Passport and wise said I was good to go . I could send money. May 23 I had sent money to mexico over $4000.00 to my wife so we can start paying some bills . 

Wise had shut my account down as the money was in tarnsit . No calls no nothing from Wise just shut down my acount. I did not get the money back . I filed all the paperwork with the company and got nothing in response.  I called the company and got a run around. 

So now I am out the money and may have to get attorney.