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  • Report:  #1488238

Complaint Review: Wish.com

Wish.com Wish.com and Their Unfair Business Practices San Francisco California

  • Reported By:
    Ms. Unsatisfied Customer — North Las Vegas United States
  • Submitted:
    Mon, November 25, 2019
  • Updated:
    Mon, November 25, 2019

This is the email sent to wish.com customer service. The email outlines the issue that I have with this company.

 

Dear Wish Customer Service Team,

I took advantage of the $0.50 sale and by the time I checked out, the items below were no longer $0.50.  This has caused a huge issue on my credit card. I am requesting that you cancel these items and  refund me the charges ASAP !   It is totally unfair and bad business practice to change the prices once item are in my shopping cart. I don't feel this is a fair business practice and totally an unprofessional way to do business with a customer. These purchases are all gifts and the reason I purchased them. I will be contacting my bank, credit card company and the Better Business Bureau about this unfortunate situation. I am requesting  call from a representative ASAP.   Also, it would make more sense  and better business practice if the first person who clicks on the item gets it immediately, and once they go to check out, they are then charged. Instead of charging a customers card for an item that they may not even have, though its in their cart. Make to sense at all to charge  a customers  credit card first and then have the customer wait 24 hours to find out if they actually bought the item. That should be totally illegal. Not to mention that the customer then must wait 3-7 days to get a refund to their credit or debit cards. I am not happy about this at all and this practice shoudl be banned.       Thank you for your time attention to this matter. Thank you!   Ms. Debi Givens      The items below were purchased at $0.50 however; once I checked out it charged my credit card the amounts you see below. I was not aware until I received the email confirmation of the amount that was charged to my credit card. I will need to review the others  purchases to make sure that this did not happen more than what I have noted in this email. 2018 New Modern Minimalist Han... Store: Holiday_t
Quantity: 1
Color: White
Size: Twin
Cost: $23.00 Status: Processing Order Your order should be processed between: Nov 25, 2019 - Dec 1, 2019 Contact Support 2018 New Modern Minimalist Han... Store: Holiday_t
Quantity: 1
Color: Blue
Size: Queen
Cost: $33.00 Status: Processing Order Your order should be processed between: Nov 25, 2019 - Dec 1, 2019 Contact Support Women's Down Parkas Cotton Jac... Store: Maomaoloveme
Quantity: 1
Color: Black
Size: XXL
Cost: $30.00 Status: Processing Order Your order should be processed between: Nov 25, 2019 - Dec 1, 2019 Contact Support Women's Down Parkas Cotton Jac... Store: Maomaoloveme
Quantity: 1
Color: Pink
Size: XXL
Cost: $30.00 Status: Processing Order Your order should be processed between: Nov 25, 2019 - Dec 1, 2019 Contact Support v 2018 New Modern Minimalist Han... Store: Holiday_t
Quantity: 1
Color: Red
Size: King
Cost: $35.00 Status: Processing Order Your order should be processed between: Nov 25, 2019 - Dec 1, 2019 Contact Support -- 

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