wizard wood wands wands of wizard wood, magix Did not send me my wand or respond to emails after charging me panama city, Florida
I ordered a wand from wizard wood wands on 1-13-12 and it has been 6 weeks and i have not recieved my wand. They have charged my account and not responded to any of my multiple emails. It is sad if filling a report like this is the only way to get them to respond.I understand being busy and behind schedule but you should at least respond to paying customers' emails.
If any person with this company sees this please contact me so we can resolve this issue in a timely civilized manner.
2 Updates & Rebuttals
Damian
kaplan,Louisiana,
United States of America
email recieved
#3Author of original report
Sun, March 11, 2012
magix sent out an email stating that they have an extreme volume of orders and they are getting to them as fast as possible. just wish they had a quicker update system. will update again when i recieve my order
Damian
kaplan,Louisiana,
United States of America
BBB and order number
#3Author of original report
Sat, February 25, 2012
Magix, i have also fild with the BBB since you have still not replied to any messages. And my invoice number is 974505