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  • Report:  #78278

Complaint Review: WLI*Reservation Rewards

WLI*Reservation Rewards deceiving sign up; confusing; unexplained charges Shelton Connecticut

  • Reported By:
    Loveland Colorado
  • Submitted:
    Tue, January 27, 2004
  • Updated:
    Tue, January 27, 2004
  • WLI*Reservation Rewards
    6 Corporate Drive, Suite 450
    Shelton, Connecticut
    U.S.A.
  • Phone:
    888-688-5995
  • Category:

I saw the charge to my bank statement today for $7. Found this site which made it easy for me to go look up the web site (www.reservationrewards.com). I had to ask for my password since I had no recollection of ever signing up for this. Sure enough under my profile was my card number, name, address, etc. I decided to play it by their rules (as posted on the web site). I called the toll-free number and told them I wished to cancel and did not authorize it.

The agent was able to look up my record and tell me where my "membership" originated. In my case, it was from a reservation I made with Choice Hotels about a month ago and I was "given an opportunity to join the program" by clicking on a few buttons. I do remember the situation (kind of).

I do not think that I gave out my cc card number to them (I did use it to guarantee our room) but I do remember getting sucked over to that other site. I THOUGHT I was signing up for the hotel company's reward program and then realized that I had been a chump and exited quickly (but not quickly enough). I was told I should see a credit back to my account in 2 - 3 days. If I don't, I will simply refuse the charge via my bank's fraud policies.

Cathi
Loveland, Colorado
U.S.A.

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