Complaint Review: WLI Reservation Rewards

I am in the Army National Guard and travel a lot and for this reason I have a travel card issued by the government for Official Travel purchases. I don't know how and I don't know why, but this company got my credit card, and attempted to charge $7.00 to the card on several occasions. Luckily, the card was declined because of it being an unauthorized purchase.

However, I never found out about the attempts until a few weeks ago when my card was cancelled and I called to find out why. I am lucky to have a good person working in that department in my state and I explained I didn't know what the charge was and I never authorized any such thing, he simply re-activated my card and said to be careful where I use my card from now on.

I found out the company's phone number and called and they didn't provide too much information to me, only that the account was cancelled after the card was declined. They wouldn't tell me why there was even an account in the first place after I asked several times. I just thought I'd let you all know that about this company.

Name Witheld
Kingwood, West Virginia
U.S.A.