Complaint Review: WLI Reservation Rewards

I noticed a charge on my credit card that I did not recognize I called 888-688-5995 and spoke to a representative who tried to convince me I filled out a form that included my personal information and credit card number and signed up with their service.I advised her I did not and this was no error, it was intentional and I would file a report with the Federal Trade Commission, Better Business Bureau and my credit card company.

They offered me a refund however I read several reports of people being charged for months and not getting their refunds. I cancelled my credit card so the number is useless and it cannot be charged again by these scammers.

The most infuriating part was when this rep kept trying to convince me I signed up by filling out a form and that's how the information got to them. I probably clicked on a link but that is very different from giving authorization for my credit card to be charged any boby can understand that simple logic.

A
Tustin, California
U.S.A.