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  • Report:  #262464

Complaint Review: WLI Reservation Rewards

WLI Reservation Rewards Unauthorized monthly debit of $10 for 3 months Sharon Connecticut

  • Reported By:
    Woodstock Illinois
  • Submitted:
    Sun, July 22, 2007
  • Updated:
    Sun, July 22, 2007
  • WLI Reservation Rewards
    750 6 Corporate Drive, Suite 450
    Sharon, Connecticut
    U.S.A.
  • Phone:
    8007327031
  • Category:

My wife placed an order over the web with Chadwicks. In the process of placing the order there was an option for a free $10 coupon from *Chadwick's* toward her next Chadwicks purchase. She never used the coupon!! After all that is when the trouble began.

Apparently Chadwick's passed our card number to WLI Reservation Rewards as a result of the agreement to the free $10 coupon and that is how WLI got our account information.

Then in May, June & July 2007 we were debited $10 every month for a coupon book by WLI reservation rewards. I don't have the coupon books.

I called the customer service person at WLI reservations rewards and they indicated that we *did* agree over the web.Then they told me to be more carefull with what I agree to!! What !?! Talk about mis-representation and unclear advertisement! The service rep at WLI Reservation Rewards indicated they would reverse the charges for all 3 months within 3 to 10 days.
I talked to ther rep on Sunday July 22. I will be watching for the reversal or charges.

George
Woodstock, Illinois
U.S.A.

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