WLI Reservation Rewards WLI Reservation Rewards www.reservationrewards.com Unauthorized Credit Card Charges of $9.00/month. Fraud indicated. Connecticut Internet
Discovered unauthorized credit card charges 10/20, 11/20 and 12/20 of $9.00 each. Did not recognize company at first but do remember going to their site once in response to a spam mail or web ad. They clail to offer discounts on entertainment and dining. I remember specifically I did not sign up because there were no available discounts or interest near my zip.
I have no idea how they got my credit card number. I think they may be getting it indirectly somehow when you make an internet purchase. They were immediately reported to my credit card company. I am considering reporting them to the ICC and/or FBI.
James
Cairo, Georgia
U.S.A.
1 Updates & Rebuttals
James
Cairo,Georgia,
U.S.A.
REsponse from Reservation Rewards
#2Author of original report
Sun, December 26, 2004
To be completly fair, this was the response from Reservation Rewards. It does not completly explain how they were allowed to charge my credit card without my consent. They agreed to refund my money as you can see. So, make up your own mind. I'm sure the IFCC will!
+++++++++++++++++++++++++++Total text, unedited:
Dear James:
Thank you for emailing Reservation Rewards.
Our records show that on 09/20/2004 you or someone in your household completed an online transaction with Replacement Commercial Parts Warehouse Inc. After your transaction you were offered and accepted a membership in Reservation Rewards. Immediately next to the offer, the Offer Details were displayed, which included the agreement that we could bill the low monthly membership fee of $9.00 to the credit card that you used for your transaction with Replacement Commercial Parts Warehouse Inc, after the trial period expired on 10/19/2004.
Our records show that your membership was canceled onlineeffective 12/25/2004 and we have issued a refund of $27.00 for the membership fees billed on 10/20/2004, 11/20/2004 and 12/20/2004.. Your refund will show on your credit card account within the next 3-5 business days.
If you require further assistance, please contact our Customer Service Department at 800-732-7031. Our Customer Service Representatives are available Monday through Friday 8:00 am to 11:00 pm, Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 5:00 pm EST.
Sincerely,
Debra V.
The Reservation Rewards Service Team
customerservice@reservationrewards.com
800-732-7031
----- Start Original Message -----
From: JBrollo
To: customerservice@reservationrewards.com
Sent: 25-Dec-04 06:22 PM EST
Subject: Fraud
You are making unauthorized charges to my credit card. I intend to report your scam to the ICC.
You are idiots!
James B.
Cairo, GA 39828
----- End Original Message -----