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  • Report:  #740219

Complaint Review: Wolf Camera and Image

Wolf Camera and Image Wolf Camera rude, doesn't stand behind customers, stands behind manufacturers Denver, Colorado

  • Reported By:
    husband — Highlands Ranch Colorado United States of America
  • Submitted:
    Mon, June 13, 2011
  • Updated:
    Mon, June 13, 2011

My wife is having a baby in less than a month.  You can imagine how happy she was when a family member bought her a nice camera to take pictures of the baby when it came.  We took the kids to the zoo this last Saturday, and the shudders on the camera did not open and shut correctly.  My wife took the camera back to Wolf Camera, where it was purchased, and spoke to a representative named Grant.  Grant told her that he would need to take the camera, send it back to the manufacturer, and wait 6 weeks before he could determine whether they would replace it or not.  Any other retailer I have ever heard of would have taken the camera back and replaced it.  I just thought people out there should know, do not buy a camera from Wolf Camera, they won't back you up if there is an issue.  They stand behind their manufacturers, not you. 

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