Complaint Review: Wonder hearing aid

I orered the hearing aid for $39.95 as advertised.  Was asked to upgrade and I declined.  Received billing and 2 additioonal charges for $58 and $19 were added.  Calls and loud verbal arguments resulting in the charges being removed.  

Received the item and there was no instruction on use.  Calls to customer service resulted in no satisfaction.  Employees has such accents could not understand.  Was told there was no instructions by one and they were on the web by another but could not locate. I kept asking for a supervisor or technical person that could help me and they would not and hung up on me.

 I was searching for instruction on the web and came across the same exact new hearing aids on ebay for $11.95.  This definitely is a ripoff  I will also be filing a complaint with the BBB.