Wondershare Software company, file conversion software programs Internet
I bought a file conversion software program to convert two MP4 files into WAV files that would then be burned onto a DVD for a training course. I got an email to confirm payment was accepted, but I have no link to click onto to activate and use the software. I will be taking this matter up with my bank tommorow.
Please avoid this company, they are running a scam.
Phil
1 Updates & Rebuttals
Wondershare
Surrey,British Columbia,
Here to help - Wondershare
#2UPDATE Employee
Thu, June 05, 2014
Hi Phil
I’m Kayleigh from the Wondershare Marketing team. I’d like to help you get access to your software. It sounds like you are waiting on the license code for Video Converter Ultimate.ÂIt could have been filtered to your junk folder. I can still track it for you though. All I need is your email address to look up your account and I can send the download link and license code directly. For your protection, please send me a private message at customercare@wondershare.com detailing the email address you registered with and confirming the product you purchased. I will get this sorted out immediately. Thank you!