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  • Report:  #1048588

Complaint Review: woodforest National bank

woodforest National bank Everytime their service does not work they say a amount it cost to fix their mistakes Internet Ohio

  • Reported By:
    anonymous2013 — newark Ohio
  • Submitted:
    Sun, May 05, 2013
  • Updated:
    Mon, May 06, 2013
  • woodforest National bank
    34 Bolen Avenue
    Internet, Ohio
    USA
  • Phone:
    740-364-0795
  • Category:
    Banks
*REBUTTAL Owner of company: Woodforest Customer Service

This bank fired all the good honest workers and hired crooks. The branch took my over draft protection off without asking and did the same to my husbands account. Then when my card number does not work to make a order or check my balance I call and ask them why, she replies I can order you a new card with the same number for $10. Another time someone hacked my account and the bank refused to do anything about it without charging  

me.

1 Updates & Rebuttals

Woodforest Customer Service

The Woodlands,
Texas,

Woodforest Customer Service

#2REBUTTAL Owner of company

Mon, May 06, 2013

At Woodforest, we take every concern seriously and make every effort to resolve issues promptly. If you would please send me your contact information, we would appreciate the opportunity to speak with you. If you prefer, please contact our Customer Care department at 1-888-224-0132. We look forward to speaking with you soon.

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