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  • Report:  #1175377

Complaint Review: Woodforest National Bank

Woodforest National Bank Holding my money Denver North Carolina

  • Reported By:
    Lisa — Stanley North Carolina
  • Submitted:
    Tue, September 09, 2014
  • Updated:
    Tue, January 13, 2015
  • Woodforest National Bank
    Nationwide
    USA
  • Phone:
    7048221857
  • Category:

My account has been frozen yet my paycheck is being held in the account and I am unable to access that money. 

Though I have called and gone in person and confronted persons working at the bank I still have not been able yo access my money for four business days.

2 Updates & Rebuttals


Woodforest Customer Service

The Woodlands,
Texas,

Woodforest Customer Service

#3UPDATE Employee

Tue, January 13, 2015

We apologize for such a difficult experience.  We would like to look further into your situation.  If you’ll send an email with your contact information to CustomerAdvocacy@woodforest.com, we will get in touch with you.

 


Striderq

Columbia,
South Carolina,

What...

#3General Comment

Wed, September 10, 2014

is the reason your account got "frozen"?  What have thebank employees told you?

And for future reference, "confronting" employees is not often the best method of correcting something.

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