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  • Report:  #305259

Complaint Review: Woodforest National Bank/ Robert E Marling Jr.

Woodforest National Bank/ Robert E Marling Jr. this bank paid a forged $3600.00 check on my account and refuse to return my money Woodlands Texas

  • Reported By:
    Dallas Texas
  • Submitted:
    Fri, February 01, 2008
  • Updated:
    Tue, September 30, 2008
  • Woodforest National Bank/ Robert E Marling Jr.
    1330 Lake Robbins Drive
    Woodlands, Texas
    U.S.A.
  • Phone:
  • Category:

This Bank cashed a $3600.00 check that was forged. They refused to give my money back. The signature is so far off the bank teller must have be in cahoots with whoever presented the check. I have appealed to customers service numerous times and have just got blown off or sent to the customer service black hole. I have filed an Affidavit of Forgery with the bank to no avail

I am a legally blind unemployed senior citizen on social security, medicade and food stamps. This money is all I have. I don't think I should have to suffer because or a mistake of some teller. I don't see why the bank can't make good on their employees mistake. This Bank Has more than 2 billion dollars in assets

I will be contacting all the major TV Networks and print media including surburban newspapers and offer them this human interest story. "Big Bank steels money from unemployed blind senior citizen on food stamps, social security and medicare. This should not bode well with the stockholders or Woodforest customers and employees.

Aviator
Dallas, Texas
U.S.A.

3 Updates & Rebuttals


Educated Person

Urbana,
Illinois,
U.S.A.

A Pity

#4Consumer Comment

Tue, September 30, 2008

This is a pity! I wonder if you filled out the proper paperwork for processing. I wonder if you bothered to file a police report and did all that was requested of you so that particular department could investigate properly for you. It is the responsibility of the bank to investigate for their customers and defend them when needed. I can't believe that Woodforest National Bank left you out there like that and did nothing unless you were posing some sort of fraud yourself on your account.


Nancy

Steilacoom,
Washington,
U.S.A.

How is the tellere supposed to know

#4Consumer Suggestion

Sat, February 02, 2008

How is the teller supposed to know that the check is a forgery? They do not check sighatures and have no way to do so. Who was the person who passed the forged check and how did you discover it?


Striderq

Columbia,
South Carolina,
U.S.A.

I'm sorry to hear...

#4Consumer Comment

Sat, February 02, 2008

about your situation. But one entity missing in your list of whom you've contacted or will be contacting is the police.
Also when did you give them the affidavit? It does take awhile to do the investigation. I hope this turns out well for you.

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