WoodSpring Suites Refuse to give refund for days I did not stay Texas City Texas
On Thursday 8/13/2020 I checked into the WoodSpring Suites in Texas City TX for a 1 week stay. They billed my credit card $398.42 for the week .Due to a family emergency I check out Friday 8/14/2020 or the very next day.They charge me $153.68 for a 2 day stay and $398.42 for a week and I was informed by the front desk and manager that the $398.42 that they charge me for the week would be refunded to my credit card in 7 to 10 business days.THAT WAS A LIE. They did refund me the $153.68 for the 2 day
stay but kept the $398.42 for the week that I never stayed.The manager informed me that they do not give refunds. THAT WAS LIE because he gave me $153.68 refund.
$398.42 Charged for the 1 week stay that they kept
-$153.68 Charge for the 2 days I actually stayed
but did get a refund on this amount.
They owe me $244.74 for that I did not use