Complaint Review: Works & Lentz

 In reading your story I understand your hardship due to relocation expenses, however, they had you verbally digitally or in written format sign a payment arrangement. In a contract the "Written Contract" always supercedes any oral modifications made after the entering into of the original obligations. I'm sure they were more than happy to listen to your hardship story while in the back of their mind knowing the moment he is a day late they can file for garnishment with post judgement interest. The only way to sadly modify your payment arrangements is through a written adjustment stating what month you will be late and when you will resume your previous payment pattern it Must also express that you are not subject to post judgement interest or any other fines and you must stick to it precisely other than to mail your resumption of planned payment early so they can not say that it "did not arrive in time". I hope this helps anyone else in similar situation. Just remember that calling them and thinking you have a understanding is completely different from a legally binding arrangement that allows for your hardship. Express that you have a good payment history and if they are not willing to work with you that you are more than happy to ignore the debt, put your assets in a different name and wait 7 years for their claim and all records to naturally fall off your credit record but that you would rather have a written contract that establishes your hardship and when you will resume your good payment history provided they do not seek late fees, post judgement interest or etc. Truly hope this helps. I have over 18 million in medical bills all paid off but for $204.14 which I am about to have removed because I waited three years on all the small charges. Now the hospital no longer keeps records that long and thus can not prove the debts 100s of them all less than $499.00. I was double insured at the time of the car crash and have found over 240 instances in which they were over payed yet they sent me bills. I called each time, did the math with the billing person, proved they were overpaid. They always say "we will get back to you about this" I say "To rest well at night I c a new call Aetna and Blue Cross / Blue Shield and give them the financial numbers we have discussed so I can clear this up today. It is Amazing, lol, 90% OF the time they (the hospital) say "Ohh, no need to do that... How about if I just mark this account as paid in Full." So the Hospital is trying to over bill your insurance, then they try to over bill you, then they sell the unfounded and illegal debt to a Collection Agency that they know are happy to work sham claims. Now that I am paralyzed I have nothing better to do than keep records and beat them at their own game. If I am on hold for 4 hours, I have KODI, I watch TV with my speakerphone on. Very Very Important, get the name and ID number of the person you speak to, write down the date and time of call and if on hold the time the person answers. Keep very detailed math, all of your bills from doctors and hospitals as well as the EOB's (the paper that your insurance company sends you saying how much they paid). The hospitals will try to lie. Also the hospital will say "your insurance paid $84.69 but they do not mention that through contractual obligation the insurance company and hospital have a term "wrote off" which is just a form of payment but unless you ask how much was "Written Off" they act as if your insurance only paid $84.69 when in truth they "wrote off" $2,069.41 and paid $84.69. Thus Substantially lowering your financial responsibility. Truly, I hope this helps. I've gone through years of pain to learn all this.

When they first called me back in December 2005, they wanted to make arrangements but Laura (the person I spoke with) said she would call back after the holidays. They had my home, cell, and work number. I was more than willing to work with them. She called me back in February 2006. I told her that I was willing to pay $100 per month and all I wanted was for her to send me the agreement in writing for my records. "Oh no, ma'am. We have no way of doing that. If you will just give me your bank account number, we'll debit it monthly."

I explained very nicely how that will not work. I do not give out my bank info (a) over the phone and (b) to someone that will drain it dry. I was born at night but it wasn't last night. I offered again to do $100 per month and for her to just send me something in writing...again, I was told that they couldn't do that. I'm sorry, but since when did the ability to produce something in paper go away? I asked her to call me at home, then, where I could record the conversation. She couldn't do that either.

They served me about 10 days later. I went to court and the judge ordered me to pay $75 per month instead of $100 per month. I didn't get to tell the court what I thought of them...that's probably a good thing.

I know this is an old report, however, it looks like I am headed down the same path. I received several letters from Works and Lentz regarding a hospital bill that is almost a year old now.

I contacted them and asked about the debt in question because I had no recent hospital visits. They informed me of the date and hospital name, then I realized what it was for, which as I said has been almost a year ago.

Then the next thing I know they are calling us almost daily. My wife has been taking the phone calls because I work during the day. She told me that the representative from the "firm" said that she talked to me before and I had agreed to pay it back.

I know for sure that I have never spoken to this company at all. So my wife believed the representative and thought that I intended to pay it. When she asked to make a payment plan the rep told her that they would need $200.00 up front before they could work anything out.

I just started my new job a few weeks ago and have not had my first paycheck yet. My wife told her we could not make that large of a payment yet. At that time we were struggling to pay our normal bills and rent. I have a one year old and while I was between jobs we have been struggling.

The rep said that we had until "Friday" which was 2 days away to pay the $200. The rep became rude and told my wife we should ask family or use a credit card or find "other means" to pay them. My wife pleaded with her and told her we would not have the funds available for a few more weeks.

The phone call ended with the rep saying that a lawsuit would be filed on Friday at 2 PM if they did not receive the payment. The rep stated that they would go after my wages and they would add all their court costs. Any advice would be appreciated on this. I can't afford much right now and I don't want to get scammed by this company!