Complaint Review: World Car Nissan Hyundai

If I could give "0" stars, I would. I learned the hard way that these criminals cannot be trusted. I received their "Money Carlo" promotion by mail on 05/30/2017, which stated that I had won a $5,000 prize. I called the dealership, advised them that I had no interest in purchasing a vehicle but wanted to confirm that I had, in fact, won the $5,000 prize--that I did not want to waste a trip to the dealership if I had not won the prize. The representative advised that "yes", I had won the prize but that she would need to schedule an appointment for me. She further advised that they would "probably cut [me] a check" when I present for the appointment. On 06/01/2017 I drove to World Car Nissan (I do not live close to the dealership) where I was advised that I had not, in fact, won the $5,000 prize but instead had won an opportunity to play a scratch-off game ticket. I left with only a $5 Walmart Gift Card. Furious, I called the dealership back upon returning home and requested to speak with a sales manager. I was advised by a customer service representative that a sales manager was unavailable but would call me back. I expressed my concerns about the promotion to the representative and advised him that the fine print on the promotion is highly misleading and may constitute deceptive trade practice under both federal and state law. He responded, "I agree with you, sir. I'm on your side. It is a little bit of deception; we have to get peoples' attention." He further added that the staff "probably needed to be trained a little bit more, so everyone's on the same page" and that "several other people have called up here upset about this promotion." I received no return call from a sales manager but instead was forced to file complaints with the Texas Attorney General's office and with the Federal Trade Commission. I am currently seeking an attorney to represent me with this claim. On 06/02/2017 I called the dealership back and requested to speak with a sales manager. Initially, I spoke to sales manager Jason, who began arguing with me when I voiced my concerns about the promotion, stated "this call is now over", and hung up the phone on me. I called back and was then transferred to sales manager Ralph, who also began arguing with me. I advised Ralph that I would be seeing the dealership in court. Do NOT trust these people. They are blatant liars and even admit that they engage in deception "to get peoples' attention."