World Global Network PTE, Ltd, World GN, WOR(l)D GN Rip off products and Customer Service Miami Florida
Based on promises and risks of investing in a start up company in the US, I signed up as a distributor last March 2015. They made many promises of Cellular services, hones, wearable computers, etc and none have been delivered on time. I eventually ordered a new phone from them and had to return it twice for service.
They make you pay to send your devices back to them for repair. No replacement items are swappedout first. Their Support website is ameateurish at best. No telephone contact for any customer service. No way of traking repair status or shipping.
The latest excuse for a company occcured when I had given my phone to a friend in Germany and te screen promptly quit working. This was in January. To this date it still has not been repaired and returned. I filled out four "tickets" for the one repair. We had to mail it back to the facility from Germany and was never acknowledged by CS until I pestered them.Then was told today they have had it over a week but will not return it to the customer in Germany. They have not once called me or followed up on their poor customer service.
This outfir is after your money and will not deliver the promised serivves. They should be investigated as an illegal Ponzi scheme, No retial sales is required, only sign up more recruits.
1 Updates & Rebuttals
G.O.D.
Orlando,Florida,
USA
This Company is a Networking JOKE
#2Consumer Suggestion
Fri, September 30, 2016
Are u seriously kidding me? I purchased an MCELL 5G phone and a Space station almost 2 years ago,for about 1100 usd.It took almost 4 months to get the Cell.No accessories to be found on the planet earth.No idea what to do,if it breaks.No Insurance,No CS to call 4 anything.Just,SUBMIT A TICKET! Now,the space Stat.that makes it a 5G,HAS NOT ARRIVED.They are trying to trade out a HEALTH-O-METER WATCH.Worth less money. I had a tower plan with T Mobile with CS that knew absolutely NILL,Natta,Zilch.Well 8 Days into my 60usd monthly Plan,that I paid out.T mobile dropped World w/o a warning.So I ended up buying a spare Boost phone and plan,and then a Galaxy s7 at Patriot Mobile.They will not even give me a partial refund on the 60usd that was useless,and quite a problem at the time.I lost 3 days w/o a cell.So,I demanded a refund over 2 months ago.I wanted all of it,Cause the Mcell5 G is a waste w/o the tower-now it is a paperweight.they offered me 300usd for the hub I have not received.I am submitting tix after tix,and they r ,now,not responding.No money deposited.End this Nightmare,this joke of a company,that the 2 words PLAN AHEAD,are non-existent.