Complaint Review: WORLDCOM CELLULAR

THEIR SERVICE WAS HORRIBLE, THE PHONES WERE VERY CHEAP.

I HAD THEM FOR ABOUT 3 MONTHS WHEN I COULDN'T TAKE THEIR LOUSY SERVICE.

I HAD TRIED TO CALLED THEM BEFORE BUT I COULDN'T EVER GET THOUGH. I FINALLY E-MAILED THEM, THEY E-MAILED ME BACK A WEEK LATER. THE TOLD ME TO TRY TO CALL THEM BECAUSE THE COULDN'T HELP ME THRUGH E-MAIL.

I WAITED FOR THE BILL AND IT WAS ALREADY 3 MONTHS THAT I HAD THE PHONE I FINALLY RECEIVED THE BILL WITH A LOT OF ADDED FEES.

I WAS VERY ANGRY, I THEN TRIED TO GET THROGH TO THEM FOR ABOUT ANOTHER 3 WEEKS. FINALLY I GOT THROUGH TO THEM AND I ASKED TO PLEASE CANCEL MY PLAN.

FIRST I ASKED WHY THEY NEVER SENT ME A CONTRACT AND THEIR RESPONCE WAS THE CONTRACT WAS VERBALLY! REALLY?

I ORDERED THESE PHONES THROUGH ONLINE! WHEN I RECEIVE THE PACKAGES AT HOME THERE WAS NO CONTRACT!

I TOLD THE GUY ALL THIS AND HE SAID FINE I WON'T CHARGE YOU DEACTIVATION CHARGE OF $500. HE DID SAY I WILL MAIL YOU THE CONTRACT ANYWAY.

WELL ABOUT 1 MONTH LATER I RECEIVE THE ENOURMOUS BILL AND NO CONTRACT!

THEY DID CHARGE ME FOR DEACTIVATION CHARGE!

I AM SO DISPLEASE WITH THIS COMPANY!

THEY ARE LIARS!

ALEJANDRA
CHICAGO, Illinois