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  • Report:  #1312530

Complaint Review: Worldcore (Worldcore.eu)

Worldcore (Worldcore.eu) UPSProvider s.r.o. Online payment scams, payment provider scams, fraud, payment fraud, wire fraud Prague Internet

  • Reported By:
    Will — Bangkok Alabama Thailand
  • Submitted:
    Tue, June 21, 2016
  • Updated:
    Thu, December 01, 2016

This company is straight up fraud. They collect your documents, claim your account is verified but as soon as you wire in any significant amount of money they freeze your account claiming that they need to "verify" things due to "money laundering".  They have tons of lies and excuses. At first I thought they were just incompetent buercrats but by the second week I realized it's a scam and it's all intentional. My account has been frozen for more than two weeks already and I don't know if I'll ever be able to recover the money.

I checked out the company on Facebook which is the only place I could find any serious reviews - they are all either 1 star or 5 star. Many seem to be fake 5 star reviews written in broken English in the same style. It even seems as though they C-Level employees of the company are writing fake reviews themselves.  You can see some screen shots here: https://s32.postimg.org/65omspl8l/scam2.jpg

I cannot believe this company is being allowed to operate. They must be stealing tons of money based on the reports of other users. I guess I was naive to wire money to some fly by night internet operation in Eastern Europe! Never again!  

 

2 Updates & Rebuttals


Roman Lol

Other,
Bern

They hold my money for ransom. How is that not scam?

#3Consumer Comment

Thu, December 01, 2016

I agree they are smart about what they do. Because at first everything seems legit and i am sure if you dont make a single mistace you can use them without even noticing for a while. But for me, who made a mistake in the beginning they are straight up scam.

Basically i sent them $100, from which 91.something arrived. The first support told me thats banking fee + other fee + 0.75% as stated on their website, another support even told me they dont have fees and i just did not send them more than that.

Then i realized because i send this as CHF and not in fact $ i cant even use their service and asked for a refund or exchange to dollar. They refused. They told me i would have to send $80 more (just using $ instead of CHF now) to get back my original $100. So basically paying $80 in fees ($60 of which are the wire withdraw fee which is brutal) because they somehow cant allow me to withdraw the money now.

I told them i am ok with $30 because of there s**+*** fee and did not hear back so far.

Essentially they are baiting me into paying their $60 withdraw wire fee so i can send them money again on the USD account other than the CHF account to actually be able to use their service.

IMO that is just a high level form of scam and nothing else.


Daniel

Czech Republic

Total fakeness of this report

#3UPDATE Employee

Thu, June 30, 2016

Dear Readers!

My name is Daniel and I am one of compliance officers at Worldcore.

We have no idea who needs this attack to harm our reputation but we never ripped off anyone and never stole any funds from our clients, it's totally impossible in regulated business and all these reviews are fake and proofless. Otherwise we would have serious problems and we wouldn't have payment institution license because we send reports to regulator every quarter and all these posters never complained to regulator because of complete fakeness of these situation. We are open for public discussions anytime and the person who runs these attack has nothing to show except spamming. I'd like to note that we serve EU clients only and we do not accept clients outside EU so it's strange to see reviews from Thailand and Canada.

We even have no advertising on these markets. We have millions of Euros monthly transaction volume and it's out of everyone's understanding why we need to freeze $300-500... We serve hundreds of companies from EU and UK with much higher transaction volume and we keep everyone satisfied. We guess this is an attack of our competitors or someone who was declined by compliance team while onboarding due to suspicious signs of fraud. Worldcore is a sponsor of 2 recent fintech conferences which were held in Amsterdam (April) and Prague (June 9-10), Worldcore was a nominee for European Fintech Awards 2016, Worldcore is being audited for PCI compliance to launch own payment gateway for acquiring globally. Moreover, Worldcore Prague office is open everyday and is open for meetings with everyone who wants to meet our team. We are more than sure that any adequate reader will understand our position.

We sincerely wish everyone a pleasant day and we are open for discussions.

Regards
Daniel

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