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  • Report:  #1427579

Complaint Review: Worldpay

Worldpay Brian Hollopeter This business is a scam. I also delt with Brian Hollopeter, who contracted with me without any mention of the $179 yearly terminal maintenance fee. Now I am trying to deactivate the service and they are telling me I have a 3 year contract and will have "Early termination charges. Atlanta Georgia

  • Reported By:
    Carol — Helotes Texas United States
  • Submitted:
    Tue, February 06, 2018
  • Updated:
    Wed, February 14, 2018

Worldpay and their agent Brian Hollopeter is a scam.  They never mention the $179 yearly fee, and then When you try to deactivate your account they charge another $295 for Early termination fees.

 

If you are able to get someone to answer Customer Service- It took me 3 days to get someone to answer after 30 minutes on hold, they tell you it isn't in your contract, its in their separate "Terms of Service."

1 Updates & Rebuttals


WorldPay

Georgia,
United States

Worldpay US, Inc.

#2UPDATE Employee

Wed, February 14, 2018

Hi Carol. We apologize for the frustration you are experiencing with your account. Please provide us with your merchant ID and contact information by emailing customer.impact@worldpay.us and someone will reach out to you.

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