WorldPay continued to charge my bank account for years after I cancelled the account Atlanta Georgia
I cancelled my account with WorldPay back in 2013 and they continued to charge my over $100 per month for service fees that I did not deserve. I called them to ask them to refund the charges and they refused, saying that I still had an account. I had to force them to put me on the phone with a supervisor (worthless) and they refused to refund me my money too. I am so angry!!!! They actually said, why did it take me so long to call?? I have never claimed to be the best record keeper in the world, but considering how unscrupulous people like WorldPay can be, I guess it's caveat emptor.
Don't do business with WorldPay. I have switched to S***** and my charges are low and I have never had a problem and NO CONTRACTS!!!
I gave them a chance to do the right thing, but they are not professional or helpful. I didn't realize that others have been treated the same way until I read the complaints on here and BBB.
1 Updates & Rebuttals
WorldPay Customer Impact
Georgia,USA
Worldpay US Inc,
#2UPDATE Employee
Thu, December 15, 2016
Hi Ron, We apologize for the inconvenience and recent experience you encountered with your account. Please provide us with your merchant ID and contact information by emailing customer.impact@worldpay.us and we can have someone reach out to you and look into it further.