WorldPay Scammy, money-grabbing company - Do not do business wth tem! Based in the UK but do business in USA Internet
After using Worldpay for five years, our business closed. I called several weeks ago and was told I could close our Worldpay account - I just needed to call back with the number written on the credit card terminal. I called back today and waited 1 and 1/2 hours for a live person. There was no indication of wait time - just an occasional message that someone would be with me shortly. Then was told about an annual automatically renewing contract we had - that was news to me and was NEVER explained to me when I signed up years ago. I was charged $495 to terminate my contract. Scammy, sleazing business practices with terrible cusomter services. Repeat S-C-A-M artists. Stay away from this company!!!
1 Updates & Rebuttals
WorldPay Customer Impact
Georgia,USA
Worldpay US, Inc.
#2UPDATE Employee
Mon, October 17, 2016
Hi Betsy. We apologize for the inconvenience and recent experience you encountered with your account. Please provide us with your merchant ID and contact information by emailing customer.impact@worldpay.us and we can have someone reach out to you and look into it further.