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  • Report:  #449857

Complaint Review: Worldticketshop

Worldticketshop Cheated me by charging 4 times the actual cost of the ticket Rotterdam Netherlands

  • Reported By:
    Amsterdam Other
  • Submitted:
    Fri, May 08, 2009
  • Updated:
    Wed, May 13, 2009
  • Worldticketshop
    Weena 290 3012 NJ
    Rotterdam,
    Netherlands
  • Phone:
    31-(0) 50 201 1524
  • Category:

This web site claims to work for the customer and that customer satisfaction is their future. In the second week of Jan 2009, I bought two tickets from this website (worldticketshop.com) for the T20 Cricket World Cup being held in London in June 2009.

I was charged a price of 613 euro for two tickets in Jan 2009. In the 1st week of May 2009, the International Cricket Council released the tickets officially on its website and even the most premium ticket is being sold only for 80 euro perticket. 2tickets cost 160 euro where as this web site charged 613 euro.

So this website has charged almost 4 times the actual cost of the ticket even though the ticket was booked two months in advance.

They have no explanation on why they have charged such a high amount and cheated the customers. They now say their tickets are normally 2-3 times higher than the normal price of the tickets!!They do not mention this anywhere on their site. Their site in fact claims that customer satisfaction is their main priority!!Crooks is what they are! No customer would buy from Worldticketshop.com if they knew they are being charged 3-4 times the actual cost of the ticket.

They are cheating the customer by quoting ridiculously high prices well ahead of the event without even knowing the actual cost of the ticket!! they should not be allowed to cheat unsuspecting customers like this and get away scot free like this.

These guys should be exposed so that customers do not buy any tickets from their site and get cheated. Customers should know that these guys are cheating everyone by quoting very high prices without knowing the actual cost and then refusing any refubd or cancellation!

DO NOT BUY from Worlticketshop. They are the biggest frauds!

Ravi
Amsterdam
Netherlands

4 Updates & Rebuttals


Tickets

Groningen,
Europe,
Netherlands

You were ripped off?

#5UPDATE Employee

Wed, May 13, 2009

Hi Ravi,

First of all, I would like to state, Worldticketshop is not a ripoff - we are well known and well respected member of the secondary ticketing industry in Europe with a staff of well over 35 and consider ourselves to an honest company with strong business ethics.

The bottom line is - we are not paying face value of the Cricket tickets either - and we mark up a fair and reasonable amount when it passes through our company to get to you.

Worldticketshop connects buyers and sellers -and we ourselves rarely buys tickets directly from primary tickets sellers, but rather via other reliable secondary tickets sellers or brokers who mark it up prior to us. It's very likely the tickets you bought passed through several hands prior.

Also... these tickets can come via other sources rather than just public sales - such as sponsors or other corporate block seats - which are available before general ticket sales.

According to an eBay spokesperson who spoke to the London Times:

Companies such as eBay claim that sports such as rugby and tennis are the victims of their own policies of selling large allocations to sports clubs and corporate bodies, rather than the public, thus fuelling secondary demand. The real reason people can't get hold of tickets for sporting events is because more are going to corporate bigwigs.

These tickets often end up on the Secondary Market. And it's likely where yours are coming from.

The natural law of supply and demand coupled with the way the Internet is changing the landscape in terms of the ticketing industry in general, means that the real prices are reflected - rather than the face value of the ticket - when it comes down to the consumer getting tickets to events that they want to see.

Think of it more like the Amsterdam Stock Exchange - because that's really what it is... there's a lot of speculation, prices rising, prices dropping, buying and selling going on in the background in the Secondary Ticket Market.

Attending events holds a lot of emotion for many - whether they are finally going to see the band they have followed on CD's since they were children, or national fervour is spiked when Holland plays Germany in soccer.

But the fact is, attending such events is a privilege, not a right.

It's simple economics - if the demand outstrips the supply then the market dictates prices will be high. And just because people really want to go, does not mean they have a right to cheap tickets.

Many people would love a Ferrari as well - but unfortunately, not everyone can have one. We are not talking about a commodity such as grain or soy which is essential in keeping people alive... we are talking about entertainment and leisure, which - as it happens, are not food groups.

If you pay for something with your own cash, you're free to sell it at the best price you can get. No one would dream of telling you what price to sell an unwanted CD for. If someone has an unwanted ticket, why shouldn't they have the right to sell it at the price someone else is willing to pay, just like anything else?

The main service of the Secondary Ticket Industry is - to essentially take the pain out of getting a ticket. Clients no longer have to stand in line, they don't have to hit the event with 'hope' and try to find and deal with 'shady' characters who vanish into the night at the gates and offer no guarantees. Buyers in the Secondary Ticket Market can kick back from the comfort of their home, pay for their tickets and then simply attend the event on the night... and if things don't work out - such as Sting catches a cold, or Winehouse can't be woken up... they will get their money back. Some companies even guarantee if they can't do the deal, customers earn anywhere from 120 to 150 percent back if the fault lies in the hands of the broker.

Trading in the secondary ticket market is slowly becoming a legitimate business in the new marketplace of ideas and the de-monopolisation of businesses that used to have a strangle hold in various industries brought on the advent of the Internet.

It's not an easy task for legitimate, honest companies in the Secondary Ticket Market to shed the residue of the past with words like 'Tout' and 'Scalper' deeply ingrained in the English lexicon... probably since the days of Shakespeare and the Globe Theatre in London.

Those that are honest, fair traders in the Secondary Ticket Industry such as Worldticketshop work hard to chip away at the prejudicial attitudes that stain the industry.

We hope this clears some things up.

Richard
Rotterdam


Tickets

Groningen,
Europe,
Netherlands

You were ripped off?

#5UPDATE Employee

Wed, May 13, 2009

Hi Ravi,

First of all, I would like to state, Worldticketshop is not a ripoff - we are well known and well respected member of the secondary ticketing industry in Europe with a staff of well over 35 and consider ourselves to an honest company with strong business ethics.

The bottom line is - we are not paying face value of the Cricket tickets either - and we mark up a fair and reasonable amount when it passes through our company to get to you.

Worldticketshop connects buyers and sellers -and we ourselves rarely buys tickets directly from primary tickets sellers, but rather via other reliable secondary tickets sellers or brokers who mark it up prior to us. It's very likely the tickets you bought passed through several hands prior.

Also... these tickets can come via other sources rather than just public sales - such as sponsors or other corporate block seats - which are available before general ticket sales.

According to an eBay spokesperson who spoke to the London Times:

Companies such as eBay claim that sports such as rugby and tennis are the victims of their own policies of selling large allocations to sports clubs and corporate bodies, rather than the public, thus fuelling secondary demand. The real reason people can't get hold of tickets for sporting events is because more are going to corporate bigwigs.

These tickets often end up on the Secondary Market. And it's likely where yours are coming from.

The natural law of supply and demand coupled with the way the Internet is changing the landscape in terms of the ticketing industry in general, means that the real prices are reflected - rather than the face value of the ticket - when it comes down to the consumer getting tickets to events that they want to see.

Think of it more like the Amsterdam Stock Exchange - because that's really what it is... there's a lot of speculation, prices rising, prices dropping, buying and selling going on in the background in the Secondary Ticket Market.

Attending events holds a lot of emotion for many - whether they are finally going to see the band they have followed on CD's since they were children, or national fervour is spiked when Holland plays Germany in soccer.

But the fact is, attending such events is a privilege, not a right.

It's simple economics - if the demand outstrips the supply then the market dictates prices will be high. And just because people really want to go, does not mean they have a right to cheap tickets.

Many people would love a Ferrari as well - but unfortunately, not everyone can have one. We are not talking about a commodity such as grain or soy which is essential in keeping people alive... we are talking about entertainment and leisure, which - as it happens, are not food groups.

If you pay for something with your own cash, you're free to sell it at the best price you can get. No one would dream of telling you what price to sell an unwanted CD for. If someone has an unwanted ticket, why shouldn't they have the right to sell it at the price someone else is willing to pay, just like anything else?

The main service of the Secondary Ticket Industry is - to essentially take the pain out of getting a ticket. Clients no longer have to stand in line, they don't have to hit the event with 'hope' and try to find and deal with 'shady' characters who vanish into the night at the gates and offer no guarantees. Buyers in the Secondary Ticket Market can kick back from the comfort of their home, pay for their tickets and then simply attend the event on the night... and if things don't work out - such as Sting catches a cold, or Winehouse can't be woken up... they will get their money back. Some companies even guarantee if they can't do the deal, customers earn anywhere from 120 to 150 percent back if the fault lies in the hands of the broker.

Trading in the secondary ticket market is slowly becoming a legitimate business in the new marketplace of ideas and the de-monopolisation of businesses that used to have a strangle hold in various industries brought on the advent of the Internet.

It's not an easy task for legitimate, honest companies in the Secondary Ticket Market to shed the residue of the past with words like 'Tout' and 'Scalper' deeply ingrained in the English lexicon... probably since the days of Shakespeare and the Globe Theatre in London.

Those that are honest, fair traders in the Secondary Ticket Industry such as Worldticketshop work hard to chip away at the prejudicial attitudes that stain the industry.

We hope this clears some things up.

Richard
Rotterdam


Tickets

Groningen,
Europe,
Netherlands

You were ripped off?

#5UPDATE Employee

Wed, May 13, 2009

Hi Ravi,

First of all, I would like to state, Worldticketshop is not a ripoff - we are well known and well respected member of the secondary ticketing industry in Europe with a staff of well over 35 and consider ourselves to an honest company with strong business ethics.

The bottom line is - we are not paying face value of the Cricket tickets either - and we mark up a fair and reasonable amount when it passes through our company to get to you.

Worldticketshop connects buyers and sellers -and we ourselves rarely buys tickets directly from primary tickets sellers, but rather via other reliable secondary tickets sellers or brokers who mark it up prior to us. It's very likely the tickets you bought passed through several hands prior.

Also... these tickets can come via other sources rather than just public sales - such as sponsors or other corporate block seats - which are available before general ticket sales.

According to an eBay spokesperson who spoke to the London Times:

Companies such as eBay claim that sports such as rugby and tennis are the victims of their own policies of selling large allocations to sports clubs and corporate bodies, rather than the public, thus fuelling secondary demand. The real reason people can't get hold of tickets for sporting events is because more are going to corporate bigwigs.

These tickets often end up on the Secondary Market. And it's likely where yours are coming from.

The natural law of supply and demand coupled with the way the Internet is changing the landscape in terms of the ticketing industry in general, means that the real prices are reflected - rather than the face value of the ticket - when it comes down to the consumer getting tickets to events that they want to see.

Think of it more like the Amsterdam Stock Exchange - because that's really what it is... there's a lot of speculation, prices rising, prices dropping, buying and selling going on in the background in the Secondary Ticket Market.

Attending events holds a lot of emotion for many - whether they are finally going to see the band they have followed on CD's since they were children, or national fervour is spiked when Holland plays Germany in soccer.

But the fact is, attending such events is a privilege, not a right.

It's simple economics - if the demand outstrips the supply then the market dictates prices will be high. And just because people really want to go, does not mean they have a right to cheap tickets.

Many people would love a Ferrari as well - but unfortunately, not everyone can have one. We are not talking about a commodity such as grain or soy which is essential in keeping people alive... we are talking about entertainment and leisure, which - as it happens, are not food groups.

If you pay for something with your own cash, you're free to sell it at the best price you can get. No one would dream of telling you what price to sell an unwanted CD for. If someone has an unwanted ticket, why shouldn't they have the right to sell it at the price someone else is willing to pay, just like anything else?

The main service of the Secondary Ticket Industry is - to essentially take the pain out of getting a ticket. Clients no longer have to stand in line, they don't have to hit the event with 'hope' and try to find and deal with 'shady' characters who vanish into the night at the gates and offer no guarantees. Buyers in the Secondary Ticket Market can kick back from the comfort of their home, pay for their tickets and then simply attend the event on the night... and if things don't work out - such as Sting catches a cold, or Winehouse can't be woken up... they will get their money back. Some companies even guarantee if they can't do the deal, customers earn anywhere from 120 to 150 percent back if the fault lies in the hands of the broker.

Trading in the secondary ticket market is slowly becoming a legitimate business in the new marketplace of ideas and the de-monopolisation of businesses that used to have a strangle hold in various industries brought on the advent of the Internet.

It's not an easy task for legitimate, honest companies in the Secondary Ticket Market to shed the residue of the past with words like 'Tout' and 'Scalper' deeply ingrained in the English lexicon... probably since the days of Shakespeare and the Globe Theatre in London.

Those that are honest, fair traders in the Secondary Ticket Industry such as Worldticketshop work hard to chip away at the prejudicial attitudes that stain the industry.

We hope this clears some things up.

Richard
Rotterdam


Tickets

Groningen,
Europe,
Netherlands

You were ripped off?

#5UPDATE Employee

Wed, May 13, 2009

Hi Ravi,

First of all, I would like to state, Worldticketshop is not a ripoff - we are well known and well respected member of the secondary ticketing industry in Europe with a staff of well over 35 and consider ourselves to an honest company with strong business ethics.

The bottom line is - we are not paying face value of the Cricket tickets either - and we mark up a fair and reasonable amount when it passes through our company to get to you.

Worldticketshop connects buyers and sellers -and we ourselves rarely buys tickets directly from primary tickets sellers, but rather via other reliable secondary tickets sellers or brokers who mark it up prior to us. It's very likely the tickets you bought passed through several hands prior.

Also... these tickets can come via other sources rather than just public sales - such as sponsors or other corporate block seats - which are available before general ticket sales.

According to an eBay spokesperson who spoke to the London Times:

Companies such as eBay claim that sports such as rugby and tennis are the victims of their own policies of selling large allocations to sports clubs and corporate bodies, rather than the public, thus fuelling secondary demand. The real reason people can't get hold of tickets for sporting events is because more are going to corporate bigwigs.

These tickets often end up on the Secondary Market. And it's likely where yours are coming from.

The natural law of supply and demand coupled with the way the Internet is changing the landscape in terms of the ticketing industry in general, means that the real prices are reflected - rather than the face value of the ticket - when it comes down to the consumer getting tickets to events that they want to see.

Think of it more like the Amsterdam Stock Exchange - because that's really what it is... there's a lot of speculation, prices rising, prices dropping, buying and selling going on in the background in the Secondary Ticket Market.

Attending events holds a lot of emotion for many - whether they are finally going to see the band they have followed on CD's since they were children, or national fervour is spiked when Holland plays Germany in soccer.

But the fact is, attending such events is a privilege, not a right.

It's simple economics - if the demand outstrips the supply then the market dictates prices will be high. And just because people really want to go, does not mean they have a right to cheap tickets.

Many people would love a Ferrari as well - but unfortunately, not everyone can have one. We are not talking about a commodity such as grain or soy which is essential in keeping people alive... we are talking about entertainment and leisure, which - as it happens, are not food groups.

If you pay for something with your own cash, you're free to sell it at the best price you can get. No one would dream of telling you what price to sell an unwanted CD for. If someone has an unwanted ticket, why shouldn't they have the right to sell it at the price someone else is willing to pay, just like anything else?

The main service of the Secondary Ticket Industry is - to essentially take the pain out of getting a ticket. Clients no longer have to stand in line, they don't have to hit the event with 'hope' and try to find and deal with 'shady' characters who vanish into the night at the gates and offer no guarantees. Buyers in the Secondary Ticket Market can kick back from the comfort of their home, pay for their tickets and then simply attend the event on the night... and if things don't work out - such as Sting catches a cold, or Winehouse can't be woken up... they will get their money back. Some companies even guarantee if they can't do the deal, customers earn anywhere from 120 to 150 percent back if the fault lies in the hands of the broker.

Trading in the secondary ticket market is slowly becoming a legitimate business in the new marketplace of ideas and the de-monopolisation of businesses that used to have a strangle hold in various industries brought on the advent of the Internet.

It's not an easy task for legitimate, honest companies in the Secondary Ticket Market to shed the residue of the past with words like 'Tout' and 'Scalper' deeply ingrained in the English lexicon... probably since the days of Shakespeare and the Globe Theatre in London.

Those that are honest, fair traders in the Secondary Ticket Industry such as Worldticketshop work hard to chip away at the prejudicial attitudes that stain the industry.

We hope this clears some things up.

Richard
Rotterdam

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