Complaint Review: WORLDWIDE TRAVEL CENTER W/ SUMMER BAY RESORTS AKA SUMMER BAY GETAWAYS

i PAID 250.00 FOR A VACATION PACKAGE THAT IS IMPOSSIBLE TO BOOK A DATE FOR. i WENT THROUGH HORRIBLE WAIT AND HOLD TIMES ON PHONES WITH DISRESPECTFUL AGENTS HANGING UP ON ME JUST TO GET A CONFIRMATION FOR A VACATION i ALREADY PAID FOR. I SCHEDULED 3 CONFIRMATION DATES FOR TRAVEL JUST FOR THE RESPORTS TO CANCEL THEM ON ME!!! MIND YOU THEY WON'T REFUND MY 250.00 FOR THE VACATION PACKAGE AND THEY WON'T REFUND MY 60.00 DEPOSIT FOR THE CONFIRMATION OF HOTEL STAY!!! NO ONE EVER TOLD ME THAT ANYTHING WAS CANCELLED , I HAD TO CALL THEM EACH TIME BECAUSE NOTHING CAME BY EMAIL, MAIL OR PHONE CALL AS TO WHEN OR WHY EACH TIME I WAS BEING CANCELLED!!!! THEY OWE ME 310.00 TOTAL AND EVERYONE KEEPS HANGING UP ON ME. I EVEN TRACKED DOWN THE PRESIDENT AN OWNER MR WILLIAM HOWARD FLETCHER AND LEFT HIM A MESSAGE AT 561-691-1124 AND STILL NO ANSWER!!!! i AM FRUSTRATED AND CONSIDERING FILING A COVIL JUDGEMENT AGAINST THEM!! I ALREADY KNEW THIS WAS A TIME SHARE, I DIDN'T MIND GOING THROUGH THEIR LITTLE PRESENTATIONS FOR 90 MIN, BUT I CAN'T EVEN GET A CHECK IN DATE CONFIRMED AND IT'S IMPOSSIBLE TO GET MY MONEY BACK. I AM REPORTING THEM TO THE BETTER BUSINESS BUREAU AND SUING FOR MY MONEY BACK AND FRUSTRATIONA ND DAMAGES!!!!

Isabel, phoenix az
phoenix, Arizona
U.S.A.