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  • Report:  #291554

Complaint Review: WowIVideo

WowIVideo, OnlineSpokesPerson.com, Rusty Stewart, Priority1ss.com DO NOT TRUST THIS MAN OR COMPANY! THEY STOLE $10,000 FROM ME!!! Kokomo Indiana

  • Reported By:
    South Jordan Utah
  • Submitted:
    Fri, December 14, 2007
  • Updated:
    Tue, December 18, 2007
  • WowIVideo
    219 West Sycamore Street
    Kokomo, Indiana
    U.S.A.
  • Phone:
    765-236-5100
  • Category:

About 8 months ago I paid Rusty Stewart of WowIVideo and Priority1ss.com $9,800 to do some online video work for me and my company. 4 months later, I FINALLY get my online spokes person which was valued at about $800. The remaining $9,000 I paid for a FLASH video to be developed.

Now almost 8 months later since the date I signed the stupid "contract" with them they STILL have not delivered what I paid them for and after NUMEROUS emails asking for my money back because of dissatisfaction, he refuses to give me money back saying they have a "no refund" policy that I agreed to.

I think this whole situation is "you know what". I can see his point being valid if a few weeks or even a few months later I came back and wanted to cancel and get my money back...but NO folks...we're talking almost 8 stinkin months!!! And when I finally say I've had enough...he REFUSES to give a refund.

Whether or not I get my money back or not it would bring me GREAT JOY to know that I have saved others from making the same critical mistake I MADE doing ANY business with this company. Not to mention their service absolutely sucks and their product is horrible...

Needless to say...STAY CLEAR OF THIS COMPANY AND THIS MAN!!!

Anonymous
South Jordan, Utah
U.S.A.

1 Updates & Rebuttals


Wowivideo

Kokomo,
Indiana,
U.S.A.

There are two sides to every story and here's the TRUTH!

#2REBUTTAL Owner of company

Tue, December 18, 2007

Let me start out by saying, anonymous South Jordan, Utah is Jeff Long of New Veritas Freedom University. As everyone knows there are two sides to every story. No, I didn't steal $10,000 from Mr. Long. I would not be in business for as many years as I have if I stole money from clients. We are a professional company that provides professional services with satisifing results. All of our clients are 100% satisified. If there happens to be a problem, with their cooperation, we make it right. I invite you to go to our website www.wowivideo.com and look at the showcase page.

I have every email documented as well as every phone call that was made in my CRM Customer Relation Management System. Mr. Long wouldn't provide me with the necessary information for us to complete his project. There were many phone calls made to Mr. Long by myself and other members of my team. Our phone calls went unreturned. As we understand the company Mr. Long hired us for is no longer in business.

As a business man I understand the ups and downs of any business and the financial strain one could feel. Mr. Long and my company entered into our standard agreement for producing a virtual online spokesperson as well as producing video flash for his website. Our company emailed Jeff weekly to have him put together the scripts and give us some feed back on the Flash. Jeff did not respond. After several attempts we finally were able to contact him and at that point he told us to hold off on the flash until he straightens some things out with his site and company. Mr. Long did not contact me again for months!! We produced the online spokesperson for him and they looked great!!!

My contract (which is given to all clients) states that deposits are non refundable. Mr. Long signed the contract with our company. To this day I have offered to build the rest of his flash site and he refuses to let our company do that. He said that he was out of business and couldn't make his website work. He would not explain what his website did. He did say, and I quote it is kind of like a scam type website. Which I must say made us nervous due to the fact I do not want my name nor company associated with any type of scam company.

Bottom line - our company is professional and has been in business for years. I have tried to fulfill our end of the contract however, Mr. Long is not complient. It is unfortunate that he is out of business or could not get it up and running. You don't go out and buy a new or used car and put 10k miles on it and then go back and ask for a refund.

Please visit our website at www.wowivideo.com for the most professional company in this arena. Just keep in mind that if our company was such a rip off then we would not have signed up over 350 websites in the last 3 months? On top of that, all our websites are posted and are up and running. I have nothing to hide or anything to be ashamed of. If you have any questions, please feel free to contact me.

Rusty Stewart 765-236-5100

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