Wpi Friends ripoff Florida *EDitor's Suggestions on how to get your money back into your bank account!
they said the membership was free, and wanted cc number, and it lied
Justin
tahlequah, Oklahoma
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
3 Updates & Rebuttals
Juli
Omaha,Nebraska,
U.S.A.
How to avoid the Elite or VIP charges you all seem to be getting
#4Consumer Suggestion
Sat, December 03, 2005
I notice a lot of the complaints seem to be surrounding the issue that you are being charged $6.95 etc for Elite or VIP memberships to iFriends.net. Many have also stated that they never agreed to this and that they thought the site was Free.
Yes, in order to sign up for iFriends.net you *do* need to provide a credit card. iFriends is a member site and you cannot view any images or enter any videochats unless you register this way as this is an adult website.
When you sign up, it is very important that you SCROLL DOWN the entire way and read at the very end because iFriends has by default checked the VIP membership which *is* what is causing you to find charges you believe you have not agreed to. When you guys are signing up, you need to click the FREE membership button. Yes, this will charge your card $1 to verify the card is good, but this $1 is credited to you when you visit a videochat. If you choose not to visit videochat and want to just have a look at the plethora of FREE HD videos, clips and pics as well as visit the many Free 2 Private videochats which allow you to view how the girls cam looks, call iFriends toll free # for customer service and ASK to have your $1 credited back.
I believe the problem a lot of the guys are having is they are not reading what they are signing up for. Yes, it's annoying to read all the legalese when signing up for a membership somewhere, but this is how one avoids being charged for things they do not want. There are many areas of iFriends that DO NOT cost you a dime!!! One only needs to read the TERMS of the AGREEMENT when you sign up, it's all there in black and white.
As for Steve's generic comment, it would appear it is a form letter that they submit each time there is a complaint here. WebPower *has* been around for 10 years, has had many adult websites and is customer oriented. They will bend over backwards to help you with any issue concerning your account you may have.
I hope this helps the guys in the future when signing up...UNcheck the button that says VIP membership...and check the one that is only going to verify your card is good.
Thanks for hearing the other side ;)
Russ
Cedar Rapids,Iowa,
U.S.A.
Question To Spotless Steve.
#4Consumer Comment
Sat, November 19, 2005
Hello Steve. I don't really know anything about your company and am not judging as to whether it's ever ripped anyone off.There are,after all, two sides to every story.
However,on your frequent rebuttals,you mention that your company has,among it's other wonderful accomplishments,a "spotless" 10 year record with "all" of the leading consumer protection agencies,among other organizations.
Fine and dandy. But I've noticed over 100 ripoff report complaints against you guys. And thats just on this one web site alone. I'm sure you'll agree that doesn't seem quite spotless in a way.
What's up with all of these reports? Do any of these people have valid complaints? Or do they all have thier heads up thier rears ? It's true many don't appear to be high IQ rocket scientists.
But jeez,over 100 ripoff reports?
I'm just curious how you would explain all of these reports from your spotless company.
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - (800) IFRIEND
#4UPDATE Employee
Thu, November 17, 2005
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.
Shortly after posting this RipOffReport complaint, "Justin" contacted us directly and we resolved this matter to his satisfaction. Should he be any further questions or concerns, Justin can contact our Customer Support Department 24/7 at (800) IFRIEND.