WPI Friends ripoff fraudulent credit card charges Miami FLorida internet *EDitor's Suggestions on how to get your money back into your bank account!
This company has been charging a small amount to my credit card for the past 4 months, $6.95. When you call the 800 #, they want you to give them your credit card #, yeah-right. This is a fraudulent charge as I have never heard of this company. It appears to be some kind of s**t internet chat room.
Watch your card statements. Somehow these sleezes get your numbers and hope it goes un noticed. It is also billed on varying days of each month.
Richard
Sun City, Arizona
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
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...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
2 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-800-243-9726
#3UPDATE Employee
Mon, November 07, 2005
After we learned of this Rip-Off Report post, we attempted to contact Richard via the email address we have on file for him, but we were unable to obtain a response.
We sincerely regret any misimpression that Richard may have about our services and our company. Our company has a spotless 10-year-record with virtually all leading consumer protection organizations and agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). The members of the iFriends online community are particularly important stakeholders in that service, and we place enormous value on making certain they feel satisfied with our service.
The scenario described in Richard's complaint is not one that realistically could have occurred on our web site. We cannot, and will not, bill any credit card unless an authorized cardholder with extensive knowledge of the credit and billing information first registers an account with our service. All charges incurred by any viewer on our service following registration are clearly and conspicuously disclosed in advance -- including use of a prominent icon and multiple click-throughs in any instance in which a customer will incur charges. No customer could possibly incur charges on our service without advance disclosure of such charges and numerous multiple click-throughs by the customer to indicate their affirmative consent (and acknowledgment of their consent) to such charges.
Nonetheless, our "Customer is Always Right" policy requires that we take action sufficient to obtain each customer's complete satisfaction. Although we did not hear back from Richard when we tried to contact him, we located an account under Richard's billing information, cancelled the account, blocked his credit information from further usage at our web site, and have now issued refunds for the charges in question. These refunds should be effected within 5 to 7 days, and Richard should observe them on his next billing statement. We therefore encourage "Richard" to contact our 24/7 Toll Free Customer Service Center at (800) 243-9726 regarding any remaining concerns he may have.
Richard
Sun City,Arizona,
U.S.A.
WPI Friends Elete
#3Author of original report
Sat, October 22, 2005
As I said, never heard of these people, searching this site, see they are located in Lake Worth Florida, not Miami.