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  • Report:  #140371

Complaint Review: WPI Friends Elite

WPI Friends - WPI Friends Elite ripoff, scam, fraudulant credit card charges Florida internet

  • Reported By:
    Bellevue Nebraska
  • Submitted:
    Tue, April 26, 2005
  • Updated:
    Thu, April 28, 2005
  • WPI Friends Elite
    http://ifriends.com
    Internet
    U.S.A.
  • Phone:
    800-243-9726
  • Category:

This company has been charging me for months for products and services that I have not authorized. My membership is cancelled and their charges have been disputed and reported to my credit card company. I guess we will see if they stop charging me or if I will have to take this further. When I called the number they provided, the person who answered the phone had no idea of what I was talking about and stated that they got these calls all the time.

Christina
Bellevue, Nebraska
U.S.A.

4 Updates & Rebuttals


Steven

Lake Worth,
Florida,
U.S.A.

Reply from IF Customer Service

#5UPDATE Employee

Thu, April 28, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php).

All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges.

In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Christina" and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, "Christina" can contact our Customer Support Department 24/7 at (800) 243-9726.


Steven

Lake Worth,
Florida,
U.S.A.

Reply from IF Customer Service

#5UPDATE Employee

Thu, April 28, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php).

All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges.

In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Christina" and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, "Christina" can contact our Customer Support Department 24/7 at (800) 243-9726.


Steven

Lake Worth,
Florida,
U.S.A.

Reply from IF Customer Service

#5UPDATE Employee

Thu, April 28, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php).

All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges.

In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Christina" and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, "Christina" can contact our Customer Support Department 24/7 at (800) 243-9726.


Steven

Lake Worth,
Florida,
U.S.A.

Reply from IF Customer Service

#5UPDATE Employee

Thu, April 28, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php).

All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges.

In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Christina" and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, "Christina" can contact our Customer Support Department 24/7 at (800) 243-9726.

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