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  • Report:  #164670

Complaint Review: WPI IFRIENDS

WPI IFRIENDS Big time scam Ripoff Fraudulent Charges Nationwide

  • Reported By:
    Sheboygan Wisconsin
  • Submitted:
    Tue, November 15, 2005
  • Updated:
    Thu, December 01, 2005
  • WPI IFRIENDS
    Ifriends.com
    Nationwide
    U.S.A.
  • Phone:
  • Category:

You know I keep seeing their rebuttal saying they have a spotless record, Then why do they have so many complaints? They also claim to have It right on the site that their going to charge you, Uh-huh....

I agreed to nothing as far as them charging me $5.95 for services I didn't request. They asked for my card number for age verification. This struck me as odd for some reason and I guess I should have gone with my instinct.
I don't want to hear some B.S. rebuttal from the company either.

I will be contacting them to get my money back. And I know they'll say their and industry leader, blah, blah, blah, It conspicuously and blantantly on the page, blah, blah, blah. Well It's not. Period. I looked at the site when I entered my Info to make sure I wasn't agreeing to anything I didn't want. Well I guess Just trying the thing apparently was an agreement to charge me, from their perspective.

Bottom line, don't go on the site, don't use It, Just stay away.

Anthony
Sheboygan, Wisconsin
U.S.A.

1 Updates & Rebuttals


Steven

Lake Worth,
Florida,
U.S.A.

Reply from iFriends/Webpower Customer Service - (800) IFRIEND

#2UPDATE Employee

Wed, November 30, 2005

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Anthony" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Anthony can re-contact our Customer Support Department 24/7 at (800) 243-9726.

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