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  • Report:  #553839

Complaint Review: WPI*IFRIENDS-CAN ELITE

WPI*IFRIENDS-CAN ELITE charged my credit card while I have never signed up Internet

  • Reported By:
    Thomas — Montreal Quebec United States of America
  • Submitted:
    Wed, January 13, 2010
  • Updated:
    Wed, January 27, 2010

This company has charged y credit card while I never signed up! 

 WPI*IFRIENDS-CAN ELITE! 

phone: 800-437-4363 FL

Dont know what to do.  

 

3 Updates & Rebuttals


Ripped Off

Other,
United States of America

Refunds for everyone

#4Consumer Suggestion

Wed, January 27, 2010

 Without even knowing the situation, they already offered to refund his money? They have a lot of complaints filed against them and their solution, even when they are clearly in the right is to refund the customer and close his account. Why's that? When a company so quickly offers a refund, what does this mean?

 

 


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from iFriends

#4UPDATE Employee

Thu, January 14, 2010

Because we are not able to find Thomas account, we invite him to call us at the number provided on his credit card and listed in his report 1-800-437-4363.  This is a toll-free call from Canada.  A Customer Care representative will be able to resolve the issues, including refunding any charges.  We look forward to speaking with Thomas.


TomZapp

Wilmington,
Delaware,
United States of America

fraud charges

#4REBUTTAL Individual responds

Wed, January 13, 2010

1) call the company that charged you
2) call your credit card company to alert them to the problem
3) review your account with your bank rep
4) if there are more charges not recognized, put them in a fraud status through your bank
5) get a new number
NOTE: getting a new NUMBER does not effect your credit and will not hurt
Also please note if you just get a new card without communicating with your bank of the problem, the charges could continue to come through
\Cheers
Tom

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