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  • Report:  #85942

Complaint Review: WPI*IFRIENDS ELITE

WPI*IFRIENDS ELITE ripoff florida Internet

  • Reported By:
    truro Nova Scotia
  • Submitted:
    Tue, March 30, 2004
  • Updated:
    Fri, April 09, 2004
  • WPI*IFRIENDS ELITE
    Florida
    Internet
    U.S.A.
  • Phone:
    800-2439726
  • Category:

Was billed 12.15 and an additional 1.36 and i do not even know what this service even is.I know that i did not even use my credit card for any of there services yet i have been charged for them.My income is tight enough now and i do not know if i can pay for this without being stuck for a late charge.

Robert
truro, Nova Scotia
Canada

1 Updates & Rebuttals


Curt

Lake Worth,
Florida,
U.S.A.

Reply from IF Customer Service

#2UPDATE Employee

Thu, April 08, 2004

Dear Robert,

According to our records, you -- or someone who is privy to your entire identity, including sensitive financial and credit-card information, and who is doing a great job impersonating you -- joined our service on March 6, 2004 5:29pm ET, from an IP address associated with Halifax Cablevision/Andara High Speed Internet, out of Halifax Nova Scotia, identified himself as Robert M. W****** and provided a Truro NS mailing address.

As a customer-service courtesy, we have elected to credit your account for the transaction amounts, pending continued investigation into this matter. As a safety precaution, we have also added your credit-card information and related details on our "blocked list" so that no future charges can be placed on your card, from Nova Scotia or elsewhere. Please call us at 1-800-243-9726 anytime day or night, for more information, or to assist in our investigation, reference "MADONE2916".

Best regards,

IF Customer Service

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