Wpi*ifriends Elite taking monthly payments from my credit card without my permission Internet
I have had at least two charges to my credit card for the chat rooms which I have not signed up for.
I cannot ever remember visiting any chat rooms as this is something I have no interest in.
Den
Castleford
United Kingdom
2 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#3UPDATE Employee
Tue, March 04, 2008
We appreciate Den bringing this matter to our attention via his RipOffReport complaint. We were able to locate his account with iFriends. As he stated, he did use our online cancellation utility to cancel his iFriends Elite account. Because Den said that he does not use the site and does not recall signing up for it, we have refunded all charges which were billed to him. He should see the refunds within 7-10 business days.
If Den has any further questions, we encourage him to contact our Customer Care department directly at 00-800-4374-3637. This is a toll-free call from the UK.
Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are best in class in our industry in the development of model online consumer best practices. We are committed to 100% customer satisfaction. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
Den
Castleford,Europe,
United Kingdom
payments deduction
#3Author of original report
Thu, February 28, 2008
I filed a report on ifriends elite for deductions on my card. I have been on the site since and was able to cancel all payments without any problem. I am now satisfied that no further payments will be made.