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  • Report:  #637014

Complaint Review: WPI*IFRIENDS-HI INTRNT

WPI*IFRIENDS-HI INTRNT Unauthorized Charges to account Internet

  • Reported By:
    Jordan — Kaneohe Hawaii United States of America
  • Submitted:
    Thu, September 02, 2010
  • Updated:
    Fri, September 17, 2010
  • WPI*IFRIENDS-HI INTRNT
    Internet
    United States of America
  • Phone:
  • Category:

I had noticed that there was a charge of $4.97 to my bank account from WPI*IFriends dated 8/30. I have never heard of the company before, so I did a google search.

I found that it was an adult site and that other people have been scammed as well with unauthorized charges. I'm very careful as to which sites I go to and this is definitely not one of the sites I would ever go to, so I am not sure how they got my credit card info.

1 Updates & Rebuttals


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from iFriends

#2UPDATE Employee

Fri, September 17, 2010

We were unable to locate any account with the specifics that Jordan provided. We encourage him to call us immediately so that we can resolve the issue. We will be happy to refund the charge and provide whatever assistance we can. Our Customer Care center can be reached by calling 1-800-243-9726, a toll-free call.

We have been in business for more than a decade, and we are committed to complete customer satisfaction. If Jordan did not use our services, but received charges from us, that means that someone with access to his credit or debit card used the card on our website and incurred charges. If this use was fraudulent and without Jordans knowledge or permission, we encourage him to file a police report. Our fraud investigations team works closely with law enforcement to track down and punish those who commit credit card fraud.

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