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  • Report:  #734466

Complaint Review: wpi ifriends

wpi ifriends i got on the website for free live chat and against my better judgement had to give my debit card info to chat and the page said if a chose the particular option that i chose that it was free, Internet

  • Reported By:
    Joseph — Maysville Missouri United States of America
  • Submitted:
    Sun, May 29, 2011
  • Updated:
    Fri, June 24, 2011

DO NOT USE WPI IFRIENDS, THEY ARE A RIPOFF! THEY SAY IT IS FREE IF YOU CHOOSE A CERTAIN OPTION!  TRUST ME, ITS NOT! WHEN I WENT TO CANCEL THE SUBSCRIPTION, THEY NEEDED MY CREDIT CARD # AGAIN!  THATS BULLSH*T, ITS JUST TO CHARGE YOU MORE!

1 Updates & Rebuttals


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from Services

#2UPDATE Employee

Fri, June 24, 2011

When Joseph first visited our website, he used our free features.  He then decided to go into pay-per-view areas, and he was billed for his time there.  Prices in this area are clearly posted.  The day after he posted his complaint, he called our customer care department.  Joseph agreed to a refund of 50% of all charges that were billed to him, so we processed this refund.  Joseph then changed his mind and requested that *all* charges be refunded.  We have refunded all charges to him, as he requested.  If Joseph has any questions, we ask him to call us at 1-800-243-9726.

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