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  • Report:  #150734

Complaint Review: WPI*IFRIENDS 800-IFRIEND FL

WPI*IFRIENDS MULTI RMS 800-IFRIEND FLWPI*IFRIENDS 800-IFRIEND FL ripoff I have never even used their site before. how can they get away with it. South Florida

  • Reported By:
    Houston Texas
  • Submitted:
    Thu, July 21, 2005
  • Updated:
    Sat, July 30, 2005
  • WPI*IFRIENDS 800-IFRIEND FL
    www.ifriends.com
    Florida
    U.S.A.
  • Phone:
  • Category:

Ifriends has billed me as listed below. I have never even used their site before. I am going through my cc company to resolve this matter. Sorry to the other folks that this company has ripped off.

3 01 JUL WPI*IFRIENDS INTERNET 800-IFRIEND FL $1.00
4 02 JUL WPI*IFRIENDS 2WTPSSY2 800-IFRIEND FL 75.78
5 02 JUL WPI*IFRIENDS MULTI RMS 800-IFRIEND FL 20.31

R.M
Houston, Texas
U.S.A.

2 Updates & Rebuttals


R.m.

Houston,
Texas,
U.S.A.

refunded

#3Author of original report

Fri, July 29, 2005

Ifriends has refunded the money to my account. Though this shouldn't have happened in the first place.


Steven

Lake Worth,
Florida,
U.S.A.

Reply from iFriends/Webpower Customer Service - 1-800-IFRIENDS

#3UPDATE Employee

Wed, July 27, 2005

Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "R.M." and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, R.M. can contact our Customer Support Department 24/7 at 1-800-IFRIENDS.

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