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Wpi* Ifriends VIP Wpi*friends VIP RIP OFF INTERNET HELP!!! www-ifriends.com/ Internet
We have been charged for this since Sept 2006. I am still researching past that point. I have never heard of this company and neither has my fiancee who had this account for several years. I have only now seen this since we have merged accounts. I have no clue what to do now b/c my fiancee is not the best at the banking thing and no I have charges that could possibly go back as far as Sept 06. What do I need to do. I have called the number on my statement and I can't get no help from anyone. Please help.
Casey
Claymont, Delaware
U.S.A.
2 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#3UPDATE Employee
Wed, April 02, 2008
We appreciate Casey contacting us directly and we are very happy that the issue was satisfactorily resolved. Our Customer Care department is committed to 100% customer satisfaction, and our "Customer is Always Right" policy is the guiding principle for all of our actions. We encourage anyone with any questions about our services or about charges to contact us directly at 1-800-243-9726 (a toll-free call from the US). Toll-free numbers from countries outside the US are listed on our website at http://www.ifriends.net/contacts.htm.
Cowens
Claymont,Delaware,
U.S.A.
ALL FIXED
#3Author of original report
Mon, March 31, 2008
We finally got ahold of someone and it is all straighten out. =)