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  • Report:  #468994

Complaint Review: WPI Ifriends

WPI Ifriends Was Told only needed credit card for age verification but the next day i had over 400 dollars charged by them! Lake Wortyh Florida

  • Reported By:
    Pamana Cit Beach Florida
  • Submitted:
    Mon, July 13, 2009
  • Updated:
    Fri, July 31, 2009
  • WPI Ifriends
    www.Ifriends.com
    Lake Wortyh, Florida
    U.S.A.
  • Phone:
  • Category:

I signed up to Incrediblecams.com which was said to be a free site... They needed my credit card for age verification only. The following day i was checking my bank account to see if something went through yet or not. What i founds was very unsettling. I had been charged three times by this wpi ifriends company. The first charge was for $1.00. The third charge was for $35.88. The second charge was for a whopping $379.73!!

I was charged for over $400.00 dollars and it was a good thing i had that much in my acct at the time. I immedietly canceled my account on the site but i cannot find a website for that wpi group it is like they do not exist. I dont know if they will charge me again or not since i canceled my account the following day i signed up. I have to go to the bank and try and dispute the charges. This is a very classless company that scams people out of their hard earned money and I do not know what or if anything can be done about it or not. If the company reads this my information was screename: sportfan. Hopefully this will be resolved in the correct manner.

Sportfan
Pamana Cit Beach, Florida
U.S.A.

4 Updates & Rebuttals


Igor

New York,
New York,
U.S.A.

wpi ifriends

#5Consumer Suggestion

Fri, July 31, 2009

hey how are you i had the same thing on my account i jus noticed it today after being charged over 200$ form them i just called the company and they closed off my account and got me a refund for this month wich was 10$ im trying to get more i dunno if you have the number or no but try calling 800-243-9726 and speek to them hope it was helpfull


Igor

New York,
New York,
U.S.A.

wpi ifriends

#5Consumer Suggestion

Fri, July 31, 2009

hey how are you i had the same thing on my account i jus noticed it today after being charged over 200$ form them i just called the company and they closed off my account and got me a refund for this month wich was 10$ im trying to get more i dunno if you have the number or no but try calling 800-243-9726 and speek to them hope it was helpfull


Igor

New York,
New York,
U.S.A.

wpi ifriends

#5Consumer Suggestion

Fri, July 31, 2009

hey how are you i had the same thing on my account i jus noticed it today after being charged over 200$ form them i just called the company and they closed off my account and got me a refund for this month wich was 10$ im trying to get more i dunno if you have the number or no but try calling 800-243-9726 and speek to them hope it was helpfull


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from WPI

#5UPDATE Employee

Tue, July 14, 2009

Sportfan opened his Incrediblecams account last Sunday. Shortly after he created his account, he visited an area of the site that charged a per-minute rate. The charges for $35.88 and $378.73 are charges for the premium areas that Sportfan visited during his time on the Incrediblecams service. While there are many areas on the Incrediblecams website that are free, premium areas (areas that are not free) are always plainly marked in advance so that our customers can identify what they will be billed for.

WPI iFriends provides billing services for Incrediblecams, which is why Sportfan saw a charge from WPI iFriends on his credit card. The $1 charge is a credit card authentication fee which is billed to every customer who creates an account. This fee is prominently disclosed in advance, and was automatically applied to Sportfan's first purchase of premium services on the site.

We sincerely apologize that Sportfan was disappointed with his experience on the Incrediblecams website. In keeping with our commitment to complete customer satisfaction, we have refunded in full the charges billed to him. If he has any questions or concerns, we invite him to contact us directly at 1-800-243-9726.

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