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  • Report:  #443172

Complaint Review: Wpi*ifriendsinternet / amatuermatch.com

Wpi*ifriendsinternet / amatuermatch.com I was told that I had a free membership and my card would not be charged Lake Worth Florida / Internet

  • Reported By:
    Columbus Georgia
  • Submitted:
    Mon, April 13, 2009
  • Updated:
    Tue, April 21, 2009
  • Wpi*ifriendsinternet / amatuermatch.com
    www.amatuermatch.com
    Internet
    U.S.A.
  • Phone:
  • Category:

i was told by amatuermatch that my credit card would not be charged for a free membership but i learn this not to be the case my account was charged nearly $300.00 this is clearly a rip off and fraudulant practices i want my money back in my account and to have nothing else to do with them my account was charged by wpi*ifriendsinternet based in lake worth, florida. something needs to be done about this company.

James
Columbus, Georgia
U.S.A.

1 Updates & Rebuttals


Sarah

Lake Worth,
Florida,
U.S.A.

Reply from iFriends

#2UPDATE Employee

Tue, April 21, 2009

Unfortunately, we were unable to locate an account matching the details provided by James. James states that he signed up with amatuermatch.com the iFriends service is not associated in any way with amatuermatch.com (or with amateurmatch.com, if James mistyped the URL) . If James has received charges from the company operating that service, he will need to contact them directly to resolve the situation.

If James has received charges directly from iFriends, however, that means that either he or someone else established an account on the iFriends service. Any charges from iFriends will clearly state our company name, as well as a toll-free phone number that may be used to contact our Customer Care department. We encourage James to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US). We look forward to working with James to resolve any concerns or questions that he may have.

We have been in business for 13 years, and we have more than 9 million satisfied customers. We have consistently maintained excellent ratings with all leading consumer protection agencies. In addition, we have pioneered and developed online consumer best practices that have been adopted by many other services. The iFriends service is verified by TRUSTe and is on its sealholder list of the most trustworthy online businesses.

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