Wpi. Ifriens Vip estafa. cobran servicios que ofrecen como gratuitos continued robbery of which I am victima them Desconocido desconocido
Colombia
9 octubre 2005
Quiero denunciar a la compaia wpi. ifriends vip como estafadores, ya que me ofrecieron por internet una pagina web de suscripcion y uso de servicios basicos gratuita ( solo cobrarian si se usaban ciertos servicios especiales claramente resaltados y anunciado el precio antes de usarlo)
Como requisito me pidieron el numero de tarjeta de credito diciendo que solo era para controlar el ingreso web de menores de edad y que no era para hacer ningun cobro
Todo resulto ser una mentira, un fraude, ya que desde entonces me vienen cobrando 7.05 dolares cada mes.
yo finalmente nunca hice uso de esa pagina web, es mas, al otro dia la borre de mis archivos del computador y sin embargo continuan con el cobro mensual.
les escribo a las direcciones de correo electronico que tienen ( help@ifriends.net) pero los correos no me los contestan.
si pueden ustedes hacer ayudarme ponerle fin a este robo continuado del que soy victima les agradeceria mucho
Castao zuleta
Armenia
Colombia
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-561-656-0500
#2UPDATE Employee
Fri, October 21, 2005
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.
Since becoming aware of the above RipOffReport complaint, we have been in contact with "Castano" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Castano can contact our Customer Support Department 24/7 at 1-561-656-0500. Alternatively, he can also email us at help@ifriends.net.