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  • Report:  #1424445

Complaint Review: Wrinkle Couture

Wrinkle Couture Wong Skin KWL Nature Ripped me off by not disclosing I was agreeing to buying more automatically or what the price would be BEFORE they got my billing information California

  • Reported By:
    LauraLeeMN — St Paul Minnesota United States
  • Submitted:
    Mon, January 22, 2018
  • Updated:
    Mon, January 22, 2018

They say you have two weeks to TRY, then ask for all your billing information and ask for agreement before sharing any other details in terms and conditions. Very misleading using Shark Tank as a way to build trust. Terms and conditions are two singles-spaced pages long in about. 5pt font with no headers to indicate you will be auto-billed or are agreeing to automatically buy. One of the paragraphs even says the Headers do not accurately indicate what is in the ensuing paragraph. Ten days later, I receive fraud notifications from my bank while I was out of the country and could not call to cancel, from companies I had never heard of. I needed access to my credit card while out of the country so could not claim fraud right away. When I called customer "care”, only after I said I would have to file a complaint was I offered a 50%refund. This "shady and tricky” vendor will make people distrust all legitimate vendors. Shame on you, Wrinkle Couture! Nothing shows results in 10 days!!!! Cost of actual product completely outrageous!

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