WritersLife.org Platinum Millennium Misrepresentation and theft. Garner North Carolina
I responed to a email from WritersLife.org for a free writing toolkit to help me with my writing. All I had to do was pay for the shipping and hadling. I spoke with the Debit Card services that I have my monthy income on as I am semi retired. They informed me that Platinum Millenium Publications had withdrawn $67.73 offof my card 2 times within 5 to 7 minutes around 10:30 PM on 10/4/17 They had the time as well as transaction numbers. They gave me the phone number for Platinum Millenium Publications. When I called the phone number 1-866-752-9968 When I called the phone number the person who answered the phone answered it WritersLife.org.
The woman explained to me that I was enrolled in one of their writing programs. I told her that all I had done was order a writers toolkit. She tried to tell me that they were unsuccessful in nwithdrawing $67.73 once. Althogh I have the proof that it was withdrawn twice. The point is 1. I had no idea who Platinum Millennium Publications was. 2. I never gave anyone to take the money from my account. No one.
It was a violation of my privacy. Loss of trust as well as being inconvienienced by being shorted of $135.46 of a small amount of money that I get being semi retired and being on a fixed income. I found out that Platinum Millenium and Writerslife.org are one in the same after chatting online with a Vice President of The BBB. He checked it out after me telling him of my suspicions. He also suggested that I file a complaint. I feel that it is very important to put this out there in all forms to warn others of this. O ther people who are trying to have a carre in writing of shady pubishere.
2 Updates & Rebuttals
Jackie
Baltimore,Maryland,
United States
Writer'sLife.org/Plattinum Mellinnium Publications. Above board?
#3Author of original report
Tue, November 28, 2017
Writer'sLife.org/Plattinum Millenium Publications, When I called te phone number provided to me by my Debit Card Company for Plattinum Mellinnium Publications and the woman answered the phone Writer's life I gave her the email address associated with the order no confusion between 2 separate email addresses.
The yahoo email address was the only association with the alledged free writing toolkit as well as the $67.73 that was removed without my consent from twice between 5-7 minutes on 10/4/17. As discussed with her and a few other staff members @ Writer'sLife.org/Plattinum Mellinium Publications.
Even when I was able to tell tham that I nhad proof of the times that both transactions that went through where and again was informed that your companies on 10/10/17 that only 1 payment of $67.73 was all that you were willing to return.
We are coming up on 2 months since this incident occured and it only took about a minute if that for you to take $7.95 off of my card for the shipping and handling for the toolkit and 5 minutes for you to take $135.46 off of my card. I didn't see the opt out yes or no for your $67.73 a month program . If I had I would have said no right away. I didn't even once try todo anything with it. I have a writing company that I am affiliated with that is above board. Doesn't use one name on the phone and anoother name when they take money with my consent off of my Debit Card.
It will be very interesting to see just how much longer it will take for me to receive my money back. All of the money taken off of my card without my consent. I had to get a new card expedited and pay for a new card since I feel that my card was compromised due to the actions of your companies.
WritersLife.org
Garner,United States
We Stand by our Clients!
#3UPDATE Employee
Mon, November 27, 2017
Hi Jackie. You contacted our Facebook page yesterday, we forwarded your message on to our accounts department. Apparently, you had two accounts and that is why you were double charged, it is true that when you purchased the item you signed up for the membership. The accounts department has cancelled your membership and issued a refund.
Please be on the look-out for an email from Support@WritersLife.org. I am so sorry that you were charged for a membership that you did not want. However, We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining.
Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not cancelled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Thank you, Kindest regards,