writerslife.org Writer's LifeMary MastersonTy Cohen As i have read they did to others they didn't provide services/products as described and keep billing me every month even though I have been told I will not be billed again. now I have to get a new debit card to prevent them from stealing from me! Internet
As a writer, I looked for help with self publication. I found writerslife.org. Stay away from them! They do not deliver as promised and steal money from your bank account monthly even after canceling. Now I have to get a new debit card so that they can no longer steal from me. They owe me months of charges as well as bank fees now.
1 Updates & Rebuttals
Customer Support
Garner,North Carolina,
USA
We Stand by our clients
#2UPDATE Employee
Thu, December 22, 2016
Good day, I am so sorry that you were charged for a membership that you did not want. We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining. Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews.
As stated on our website and within the terms, if the trial is not canceled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will NOT put you into our membership, perhaps you overlooked it. Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish.
I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day! Please reply here or reach out to us using any of the contacts means below; Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday Email: Support at WritersLife.org Toll-Free: 1-866-752-9968 Phone: 1-917-720-9874 By mail: WritersLife.org PO Box 644 Garner, North Carolina 27529