Print the value of index0
WrLens Order never shipped, company did not reply to messages Sao Paolo
I ordered two pairs of lenses from wrlens.com After their "processing" period of 18 days they still had not done anything with my order. They first tried to reply to my questions by saying the manufacturer hadn't given them the contacts yet. And then they said I would need to wait an additional few weeks! When I asked for an exact date and made further inquiries about my order they did not reply.
I never received my order or any reply from the company. They are extremely dishonest and the worst company to choose for buying contact lenses.
1 Updates & Rebuttals
Lisa
Alabama,USA
Not true
#2REBUTTAL Owner of company
Mon, May 04, 2015
Hi
Do NOT Believe to what you read here , THIS IS A BIG LIE. WrLens.com is a GOOD and HONEST site that help his customers. THIS IS BIG LIE AND WE HAVE MANY SATISFIED CUSTOMERS THAT WE HELP AND WE HAVE MANY POSITIVE REVIEWS IN THE WEB LIKE :
http://www.youtube.com/watch?v=zYDzNxA5Ns0&feature=related
YOU CAN SEE MANY OF OUR SATISFIED CUSTOMER'S TESTIMONEALS AT OUR SITE.
WE HAVE THE FOLLOWING AT OUR SITE :
* Super quick & personal customer service with worldwide shipping
* Nobody will notice you are wearing color contact lenses
* Earn points(money) for your next purchase and pay less for our products
* The more you buy the more you save and pay less for each single product
*Get amazing Discounts, Coupons, Gift Crads to pay less for various products
*View many photos, videos, articles, newsletters about our products
*87374 satisfied customers from all over the world
HERE ARE SOME OF OUR CUSTOMERS TESTIMONIALS :
estimonial 1
Dear WR Lens,
I just received my order the other day and wanted to say thank you for
the excellent service. When trying to decide on a company to order from,
I saw a few comments that called your company a scam, but eventually
dismissed it as unlikely and decided to order from you anyways - I'm so
glad I did, and will definitely do so again! Before ordering, I made inquiries
twice to your management staff, and they replied right away and in detail.
I am very impressed with your customer service and doubt that any other
contact lens company could match it. Not only that, but it's awesome that
your prices are half the cost of ANYWHERE else I could find on the internet.
Good luck to your company - you guys deserve it.
(Oh, and the contact lenses are beautiful!)
Thanks again,
Natasha Nolin
Testimonial 2
OMG! You guys are amazing. I can't believe I ordered your highest
demanded contact lens, the honey (mel) hidrocharme with prescription
which I thought would take much longer to ship so fast. Not to mention
for a rock bottom price. I ordered it late at night on the 27th,
it shipped out on the 29th and It actually arrived on the 1st and
1st thing in the morning at 9:00AM. So, I didn't have to peek out
the window hoping to see the delivery truck outside about 100
times a day : ) I'm just in disbelieve. I've order things from relatively
speaking around the corner, from fortune 500 retailers that
take 5-14 business days. So yes I am very impressed being that
this was ordered from Brazil to arrive all the way to New York City.
BTW: It's sad to see the few post claiming they "think WRlens.com is a scam".
People should know that if this was the case and the company was fraudulent
which IT'S NOT there would be pages among pages of people's bad experience
on the web, and of course this isn't the case. Nothing but someone with
obviously much less connection and close resources to the solotica
manufacturer who in despite of not being able to provide competitive
prices as WRlens.com can, instead they result in luring customers by
throwing low blows such as the scam blogs. Its always the same threads
making false allegations by the same person, how convincing; its not.
It may seem odd that I will take the time to write this and even come to
WRlens.com's defense but why not? We consumers are quick and eager
to complaint and take peoples masks off when we feel ripped off, scammed,
or mistreated as customers but we aren't so aggressive when it comes to
positive feedback. It also bothers me that such comment could have kept
me from ordering the lenses, and getting such a good deal.
P.S great service, price and customer service. I would definitely recommend
WRlens.com and I can't wait to post my pictures and videos.
Present and future customer, Junni 25 years old, Female from NYC.
Testimonial 3
Hi there,
I just wanted to say that I LOVE my contacts and i am very happy with how everything turned out. I have to say at first i was very hesitant ordering from your site because there have been many speculations about WRLENS being a scam but i am so happy i decided to order my contacts from you! I cannot wait to order more contacts from WRLENS!
adrijana veselic
Testimonial 4
I want to thank WrLens for helping me find my dream contact lenses. I found the blog really useful with all the pictures,videos and description of each lens. I also contacted Lisa for further advice and recieved very promt and precise replies. When I had decided what to order, I came across rumors on the net that WrLens are not legit and not a good place to buy from. I enquired about it and was reassured that none of this was true. Also, I found no evidence of people having bad experiences, so I continued with my order. I was given a tracking number when I requested one which was very helpful. My lenses were shipped 3days after I ordered them and arrived 6 days later! This was a lot faster than I anticipated because I live in the UK. My lenses were safely packaged and turned out to look even more beautiful than I had expected. I am very impressed with the customer service of this site and would definetly recommend WrLens to anyone!
Melissa
Testimonial 5
HI THERE,
I JUST GOT MY LENSES!!! AND I JUST WANTED TO SAY THAT YOU GUYS ARE THE BESTTT SELLERS IVE BOUGHT FROM, HONESTLY THE BEST! I HAVE ORDERED LENSES FROM LIKE 5 DIFFERENT WEBSITES, NONE COULD COMPARE TO YOOUR SERVICE! THE SHIPPMENT OF MY LENSES WAS QUICK AND IT CAME RIGHT TO MY DOOR,TO BE HONEST I WAS A LITTLE WORRIED AT FIRST WHEN I PLACED THE ORDER CUZ YOU NEVER KNOW WHAT SITES COULD SCAM YOU BUT I WAS WILLING TO TAKE THE CHANCE AND ORDER FROM YOU GUYS AND ALSO YOU HAVE THE BEST PRICES FOR LENSES THAT GOOD! THE LENSES ITSELF ARE NICELY PACKAGED IN A SMALL BOX I WAS SO EXCITED WHEN I TRIED THEM ON THEY ARE BEAUTTTTTIFULLLLLLL I CANNOTT EXPRESS HOW HAPPY I AM WITH YOU GUYS! THANKSSSS A MILLION! LOVE LOVE LOVE THEM .
I HOPE YOU POST MY REVIEW ON YOUR WEBSITE AND IF ANYONE WANTS A REVIEW ABOUT UR WEBSITE THEY CAN EMAIL ME @ MISSTEEN_DINA@HOTMAIL.COM.
thankssssssssss
- DINA SEDIQI
Testimonial 6
I would just like to say that i received my NATURAL COLORS (Topazio) today. I am so happy with them words cannot describe. I took a risk buying them after spending loads on lenses before but this time it has paid off. Online took ten days to arrive all he way from Brazil, amazing, totally amazing. I love them and will be ordering another pair in a different color when i get paid next. Thank you for providing a product like this that is so good. Mat L'Ryan, UK
Testimonial 7
From: Shawna Sullivan - sjolee17@gmail.com
Ola!
I just want to write a review on my order from wrlens.com. I ordered two pairs of contacts, Hidrocor Ice and Magic Top Azul. The service was wonderful! I received my contacts in only three weeks, and I am all the way in Canada!! I was a little worried about how long it would take to receive my package, but I think the shipping was very quick. Wrlens.com has very good prices, better than anywhere I have seen on the internet. BEST CONTACT LENS SITE EVER!!
Thank you/Obrigado! :)
From a very satisfied customer
P.S. I will be ordering more. I love my Soloticas!!!
Testimonial 8
I recieved my hidrosummer gloss (azul) lens in the mail today. They arrived a lot faster then I expected them to. Only took 2 weeks total time! and I LOVE them! They make my dark brown eyes look like they're a light blue and they look very natural! I've had many different brands of opaque contact lens over the years and these are without a doubt, the most beautiful pair I have ever owned!
Thank you so very very much!
Shelley Wheeler