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  • Report:  #141931

Complaint Review: WTC Communications Aka WTC

WTC Communications Aka WTC ripoff Wilton Iowa

  • Reported By:
    Wilton Iowa
  • Submitted:
    Sun, May 08, 2005
  • Updated:
    Sun, May 15, 2005
  • WTC Communications Aka WTC
    810 W 5th
    Wilton, Iowa
    U.S.A.
  • Phone:
    563-732-3000
  • Category:

WTC is tring to rip me off.I was moving to a different home here in Wilton Ia. i had called WTC to change my address and to get cable phone and internet at the new place.

This address had not had cable befor so they had to run a new line, said it would be 30.00 dollars to do so and i asked them to only give me bacis cable and take off the digital cable.

So they came and installed it, cable and internet is on and working. Well 2 days later i get a bill for $167.00 for digtial cable and the new line and phone.
Before my bill for all was $120.00.Then i get a letter from them stting that if i don pay the bill they they will turn it off well the next day the did.

So i go down to pay the bill and they tell me it is $104.00 and ask if i want the cable back on i said yes she says it will cost $30.00 i said no, she shrugers her shoulders and takes the money.

Now the next week i get a bill again for $90.00 for for the phone cable and internet, i have no cable.

There is no other cable or phone severice in this town they pushd them out.We had Media Com till WTC came one day and told us we had to use their service.Did not tell us in advance just knocked on the door and said they were switching us over to them.

Anthony
Wilton, Iowa
U.S.A.

1 Updates & Rebuttals


Anthony

Wilton,
Iowa,
U.S.A.

WTC Communications

#2Author of original report

Sun, May 15, 2005

I recived a call From WTC on Thurday May 12, I was told that what i wrote was untrue,They do not charge for running a new line the charge $30.00 for the $3.00 plastic jack they put in.

My bill is $85.00 not $90.00 as i said.They said that i do get charged $10.00 for useing my own cable modem( not one supplied by them) but then said that was a farse. So i don't really know what i am being chared for or why.Also was told i can get cable in Wilton form someone other then them, i can get a dish.

Sorry for any misunderstandings.

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