Complaint Review: Wu Jin Zhao

Last Christmas,
I purchased UGG shoes
but the very next month,
he sent me a scarf.

........

All jokes aside, it's not really funny.
I purchased UGG shoes on this website : http://www.bottesestore.com/index.php?main_page=index&cPath=10_23 because there were sales (35€ instead of 170€).
It was a Christmas present for my sister who's feet are hurting. But when I got the packet today, there was a scarf in it instead of the shoes ..

I'll try to contact the website as well as the guy named Wu Jin Zhao.  I'm really sad and worried.