Wu-Yi Source And Living Lean not told everthing to cancel and they charged on my credit card, besure to check! Las Vegas Nevada
I have been charged $19.95 for 3 months now and have never received any information or help on weight loss from living lean and think this might be a scam!!! I would know if I had signed up to receive help for $19.95 a month. I did get the tea I bought and I knew nothing about the Living Lean at $19.95 a month they were going to take out on my credit card. I want to cancel the Living Lean, but the only number I have to call is 866-396-5711, i sure hope this works!
Louise
long beach, California
U.S.A.
1 Updates & Rebuttals
Genara
newyork,Alaska,
United States of America
Hello,
#2UPDATE Employee
Sun, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,